Hi,
we’ve started to receive support tickets regarding black screen after startup from some of our users as well. We have several games out, and the users that report the error gets a black screen on all our Corona built games. It makes no difference if the game is built using a pre-graphics 2.0 or post graphics 2.0 build.
What’s the status on your side, Corona Labs? Our support team receives quite a lot of tickets regarding this, increasing every day.
Hi,
all the reports so far has been from users with iPad Air and iPad 4.
I have worked all night with one of the users that has this problem providing him with builds where we use Crittercism and the custom error handler in Corona, but even if we initiate Crittercism in the appWillLoadMain delegate no errors are logged in Crittercism. Thus the error happens _before_ main.lua is run, and that means the problem is either with Apple alone, or with Corona + 64-bit hardware.
I’m pretty sure the iPad 4 is 32 bit. Apple didn’t introduce 64 bit until the iPhone 5s and iPad Air. Could it be an issue with Crittercisim and iOS 7.
Hi,
no, I added crittercism tonight to see if we can get any crash reports logged. We’re totally lost when we’re not able to reproduce the error. But like I said, it does not log any errors, so the crash happens before the lua runtime loads the main.lua file. Which means there is a bug either in the Corona core or with some Apple devices.