Apple rejection #2 Please Help!

Thanks for all the help guys, This forum is always really good at helping fellow developers, no matter how new they are :slight_smile:

Well heres an update on my issue. This was probably a giant newbie mistake but i realized that all the testing i have been doing on my devices have been under a straight up development provisioning profile. After some reading and watching my corona terminal during builds i learned that corona does not build development apps the same way it builds distribution apps, i guess for distribution it does a lot more checks when building. So i figured i wasn’t seeing the same issues as apple because i was working with a different build “type”. I went back and created an AdHoc distribution profile since that pretty much builds the same way as a distribution to the app store, built my app using that and finally was able to recreate the error apple was seeing on my ipad! It was failing to find a background image on the start screen saying (background) was nil.

The issue was actually pretty strange but easy to fix, i had a background.png image in my code but the actual file in the folder was background.jpeg, the extension was hidden in the folder so i never noticed this. I could see in the terminal window while building the AdHoc app that it had errors with that file saying it was not a .png file. I went back and saved it as a .png file and now everything runs great on an AdHoc build. I just re-submitted to apple, we will see what happens but i feel good about it. Im just trying to figure out why corona or Xcode didn’t catch this. My code calls for display.NewImageRect( " background.png ") and ran fine in the simulator and on my devices, but the file in the folder was actually a .jpeg file.

Ill let you guys know if it gets approved this time. 

Glad to hear it.

Hi,

I uploaded a new version and now I stand the Apple review … 

Perhaps my problem is the correct size of the all “Default” pictures … Maybe Apple App not resize the pictures and not write in log this mismake.

I find thislist of the  correct name, type and size:

Default.png  (320x480)

Default@2x.png (640x960)

Default-Portrait.png (768x1024)

Default-Portrait@2x.png(1536x2048)

Default-Landscape.png(1024x768)

Default-Landscape@2x.png(2048x1536)

Default-586h@2x.png(640x1136)

one week latater ,I have “We found that your app failed to install on iPad running iOS 7.1.1 iPhone 5s running iOS 7.1.1, on both Wi-Fi and cellular networks” again… :frowning:

Apple should have provided you more information than that.  If not, you can ask them for more info.

I would also suggest that you join the Corona BETA TESTING group on Facebook. 

https://www.facebook.com/groups/102481146589254/

These are a group of Corona Developers who have volunteered to help test Corona apps.  They can read console logs and help you find out the problem.  See if any of them have the device configuration you need, get their Device ID, add it to your provisioning profile (an AdHoc distribution profile is best), download the new profile, build against it, send them the build to test. If you have an account with TestFlightApp, it will aid you in this testing and setup.

Rob