Hi simon.natt,
It seems that there is some appID issue, that is the only reason why banners don’t work, although everything else is.
Unfortunately, can’t say anything about it, since it’s now exactly my field of work. I think, appodeal support team will guide you through this issue easily.
Ok yes suspected there to be an appID issue as agramonte pointed out he resolved the same issue by creating a new one addID/instance. No luck for me, I am on Appodeal chat currently with support. I have not yet been advised what the issue is or how.when it can be resolved. I’ll post back here once a resolution is discovered.
Sure, if you have any more questions - feel free to ask them too!
At least for me, Appodeal resolved the issue with my ID in about 3 minutes.
this is the line that let them know what the problem was:
02-03 09:29:38.160: D/Appodeal(15847): {"status":"ok","banners\_disabled":true}
Did you turn on logging on? What does your init look like? And how about the build settings?
Update: I was able to contact an Appodeal engineer Nazar directly (thanks karpovpw for putting me in-touch) and he was able to solve my issue efficiently.
There was a bug in the Corona Appodeal plugin source code that wasn’t allowing banners to show (not sure if isolated to just the Corona plugin source or not). Nazar quickly identified this by replicating the bug and rectified the problem. He then pushed the plugin live (whilst I slept). It is now functioning without fail.
Presumably this was affecting anyone who was attempting to show banners using the latest Appodeal (legacy/release) plugin. So efficient rectification and identification of this bug was both valuable to all Corona users, Appodeals business interests and myself.
Agramonte: Yes debug mode/logging was on, using iOS I never received any useful output. Apart from ‘banner loaded successfully’ Thanks for your help on this also.