Kidoz feed view on Android with hasButton=false not working

Solar2D Monetization (in-app purchases, ads, etc.)
#41

@agramonte
I think I know what they mean now. At first I thought it was the apps that Kidoz were promoting that was the problem. It isn’t.
The problem is that Apple does not allow you to promote other apps than your own. This means that, according to Apple, offer walls like the FeedView (and maybe even the panelView) technically are not allowed according to Apple’s App Review Guidelines section 2.25.
 

2.25: Apps that display Apps other than your own for purchase or promotion in a manner similar to or confusing with the App Store will be rejected

 
Apple App Store Review Guidelines:
https://developer.apple.com/app-store/review/guidelines/2016-06-13/

#42

Yesterday I had an app rejected by Google Play because I was using the feedView that has the gift box button that opens the ads. They consider this to be “Deceptive Ads” and does not comply with their policy.

It seems that half of the ad types Kidoz has do not comply with Apple and Google Policies which may also mean they are not COPPA compliant. I am very disappointed in Kidoz so far and can’t believe they did not test or show these to Apple and Google Play to make sure they complied with their policies. Not to mention that the plugin is very buggy.

#43

Hi Mike,

You are describing issues are recent and new we’ve also just encountered with both Google and Apple due to changes in their policies.

We are going to provide several solutions for Android today and tomorrow, and for Apple by the end of the week to comply with the new policies.

We are going to test them with our own applications to verify they are in order.

I am sorry for your experience, it is also bad experience for us

This is our number 1 priority

I can assure you that I will provide you with direct support to see that the output is working for you

Regards,

Ran

#44

Hi Mike,

Android:

As you described, you were blocked on Google Play when using our present box image with our feed unit.

We’ve uploaded successfully an application with an image replacement to Google Play, that clearly states the intent of the button.

Can you please see that the deployment to Play goes smoothly for you with our feedView?

iOS:

We are working of providing a solution, and near completion.

If you have any questions or anything I can assist with, I am here to help

Regards,

Ran

#45

@ran5

The first time I launch the app after installing the feedView icon button shows up but if I close the app and open it back up the feedView icon button does not shows up. Also the adListener function does not get called after I open the app back up. The only error I get occasionally is the one below.

ERROR: Read timed out

#46

@Mike

This is an issue within their SDK that I reported to KIDOZ earlier.

They have acknowledged the problem and are working on a fix.

#47

@ran5

What is status of the Kidoz ad refresh issue being fixed?

What is status of the Kidoz ad memory issue being fixed?

#48

Hi Mike,

Ad memory - we are unable to reproduce it on our side. How often it occurs for you? If frequent, we can try to troubleshoot with your application - Is it possible to send it to us?

Ad refresh - Are you able to provide Ingemar error traces of the issue?

Regards,

Ran

#49

@ran

I believe the Ad Refresh issue reported by Mike is a different issue than you think.

On Android there is a bug where the onViewReady event is not sent on second launch of the app.

This was confirmed to be a bug by Evgeny, and he was looking for a way to fix it.

You can reproduce it in your own sample app (kidoz_sdk_sample)

Steps to reproduce: 

  1. Start the app. onViewReady will be sent for the feedView.

  2. Press the Back button

  3. Start the app again. no onViewReady is sent

#50

Update on issues:

  • iOS apps are still being rejected. I heard a solution is coming this week.

  • Android apps are not being rejected. The gift box is now switched to a + sign in my apps and that seems to be ok with Google.

  • Love the ads/content and people (or kids) seem to be clicking them (click rate of 13%), but my eCPM is 0.0000. Not sure if that is expected or another bug.

#51

Hi Agramonte,

 

Android: was handled as you’ve mentioned.

 

iOS:

  • Indeed we are going to provide a solution that we know is not being blocked by Apple, it is in final testing phase

  • As part of the new release if you have interest in monitization, then it is highly recommended to use the interstitia APl (again it will only provide kid safe content)

  • You will see in the feed or panel video content only (without the 3rd part applications ad) to answer with Apple new regulation.

Monitization will be made on video item level.

  • I will send you a personal message to get your publisher id to troubleshoot your stats issue

 

Regards,

Ran