RESTORE Button problem. Need urgent help.

[barmyman]

@renato.bugge

You product IDs should be like com.yourcompany.yourgame.whisky, but you only use whisky?

Hello! You mean this line?

&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;if event.transaction.productIdentifier == "whiskey\_bottle" then &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;native.showAlert( "Shop", "Thank you! Purchase \<Whiskey bottles\> has been restored!", { "OK" }) &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;whiskey:set("whiskey", "yes") &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;whiskey:save()&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;end &nbsp;

if yes, then i use GGData to save some data, and i called a file that controls whiskey bottle just “whiskey”

And in event.transaction.productIdentifier my product is “whiskey_bottle” because i registered my in-app purchase in iTunes Store this way, “whiskey_bottle”)

So if i understand right i should use the name exactly the same as i used when i registered in-app in iTunes Store?

@rob

Are your items one time purchases or are you trying to unlock something?  One time purchases don’t get restored.  Without knowing more about your app and what you’re trying to do all we can do is speculate. 

Can you put some print statements in your transaction callback function to see what’s going on?

Apple told me this, when i asked them about what items should be restored:

"Thank you for your inquiry. 

Consumable products are purchased each time the user needs the item. Non-consumable products are only purchased once by users and are always available on all devices that are associated with that user’s iTunes account. 

As specified in the In-App Purchase Programming Guide:

“…if your application supports product types that must be restorable, you must include an interface that allows users to restore these purchases. This interface allows a user to add the product to other devices or, if the original device was wiped, to restore the transaction on the original device.”"

I guess that my bottles, which user can buy, should be restored if device is wiped. But they are none-consumable. 

And i can’t post here any logs because my app don’t even reach the state “restored”.

Thank you

[renato.bugge]

@barmyman

Hello! You mean this line?

&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;if event.transaction.productIdentifier == "whiskey\_bottle" then &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;native.showAlert( "Shop", "Thank you! Purchase \<Whiskey bottles\> has been restored!", { "OK" }) &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;whiskey:set("whiskey", "yes") &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;whiskey:save()&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;end &nbsp;

if yes, then i use GGData to save some data, and i called a file that controls whiskey bottle just “whiskey”

And in event.transaction.productIdentifier my product is “whiskey_bottle” because i registered my in-app purchase in iTunes Store this way, “whiskey_bottle”)

So if i understand right i should use the name exactly the same as i used when i registered in-app in iTunes Store?

Apple told me this, when i asked them about what items should be restored:

"Thank you for your inquiry. 

Consumable products are purchased each time the user needs the item. Non-consumable products are only purchased once by users and are always available on all devices that are associated with that user’s iTunes account. 

As specified in the In-App Purchase Programming Guide:

“…if your application supports product types that must be restorable, you must include an interface that allows users to restore these purchases. This interface allows a user to add the product to other devices or, if the original device was wiped, to restore the transaction on the original device.”"

I guess that my bottles, which user can buy, should be restored if device is wiped. But they are none-consumable. 

And i can’t post here any logs because my app don’t even reach the state “restored”.

Thank you

Well… according to the guides I have read, the productID should be on the form “your-app-id.productname”, so if your app’s id is “com.mycompany.mygame” you should use “com.mycompany.mygame.whisky”. If it actually makes a difference I don’t know. You may also try to omit “_” in the name to see if it solves your problem.

[barmyman]

@renato.bugge

Well… according to the guides I have read, the productID should be on the form “your-app-id.productname”, so if your app’s id is “com.mycompany.mygame” you should use “com.mycompany.mygame.whisky”. If it actually makes a difference I don’t know. You may also try to omit “_” in the name to see if it solves your problem.

The main problem is that when i tap restore button which has store.restore() in it, then store event state can’t even reach the “restored” state…

[rob]

Sorry I kind of confused you when I said “one time”, I was talking about consumables.  You buy them, you use them and you are done.  The item gets used one time and its done.   Where as non-consumables, unlock content the user continues to use over and over.

Buy one time - use many.

Buy many, each use uses it it.

[renato.bugge]

@barmyman

The main problem is that when i tap restore button which has store.restore() in it, then store event state can’t even reach the “restored” state…

Well, consumables never get restored so that is what you should expect… If a consumable transaction wasn’t finished, it will try to do so the next time you call store.init, but then its the transactionListener that get the callback.