I haven’t received anything acknowledging the bug or providing me with a reference. Is this normal?
No, that’s not normal. I checked the ticking system and I don’t see anything with your email address.
Did you use the report a bug feature at the top of the page?
You can also just email support@coronalabs.com and attach the .zip file with the sample code to the ticket.
Rob
Yes - I’ve reports 2 bugs using the “Report a bug” form. Will try with email.
Sent email - got auto-reply with ticket number = 6631911
Still no word on this and it’s a big problem for us - can you confirm that it’s been accepted as a bug?
We have received the bug report and it’s been put into our task system. We have accepted it.
Rob
Hi @RobMircale - do you know if they have had a chance to look into this yet?
QA has confirmed the problem. An Engineer was looking at it, but didn’t come up with a solution and then other things got in the way. I brought it up on a list of open problems that needs looked at.
Rob
Thx Rob.
Any solution?
I’m facing the same problem.
We hacked our way around it - ended up using an image of a line, but still not great - issue is still there under some circumstances.
Any solution?
I’m facing the same problem.
We hacked our way around it - ended up using an image of a line, but still not great - issue is still there under some circumstances.