Vungle Plugin on iOS Crashes 3 Minutes After Suspend (active assertions beyond permitted time)

Vungle
#41

Hi everyone! I’ve just tested and looks like 309 is ready :slight_smile: Should fix the background crashes we’ve been seeing.

Jordyn / Vungle

#42

@aukStudios

I’m on iOS 6.1 and never experienced the Vungle problem you originally posted about.

Did the Vungle update fix the suspend/resume crash for you on your version of iOS?

Thanks - Martin.

#43

Yes, it did resolve the issue for me.

Sorry for not having come back on this chain sooner to mention that.  Thanks Jordyn and the Vungle team for the fix and for the communication on this thread!

  • Andrew
#44

@aukStudios,

Thanks for posting - I’ll get a bunch of updates done! Thanks also to Vungle.

Best,

Martin.

#45

@Andrew

Did the latest Vungle plugin fix the crash after 3 minutes suspend?  I am still seeing my iOS app restart rather than resume after being suspended for several minutes.  I use the Vungle plugin with the latest daily build, but I’m also using several other plugins so I’m curious to know if the issue has been fixed for you before I try to track down any other possible culprits.  Thanks for any info you can provide.

-Stephen

#46

Hi Stephen,

I just checked using my simple test project from the top of this thread, and no, the latest Vungle plugin didn’t fix the issue.  (My test project includes only Vungle, so it’s definitely Vungle that’s the problem.)

Chris or Jordyn, it would be great if you could chime back on on this thread and confirm whether you can reproduce the issue.

Thanks.

  • Andrew
#47

Thanks for checking Andrew.

Yes, could someone from Vungle please chime in?  I’m pushing an update to my app soon and would like to continue to use Vungle.

Thanks,

-Stephen

#48

Hi everyone, 

We thought we had fixed this issue in 3.0.9, but we actually fixed it in 3.0.10. So sorry for the hassle- 3.0.10 is in QA, and I’ll let you know here when it’s pushed to Corona.

Jordyn / Vungle

#49

I’m about to upload a release build to iTunes (which was built with Corona daily build 2419 at 11AM PST), but it looks like Vungle Ads silently fails, so all I see is the backup ads.

Could it be that I must wait for the latest plugin build to propagate and added to build server, then generate my release app before Vungle Ads would work as expected?

Naomi

#50

Hi Naomi, 

It sounds like you’re having a different issue. Please email me at tech-support@vungle.com with a code snippet. I’ll want to see the place you init Vungle, play ad, and your build.settings :slight_smile:

Thanks!

Jordyn / Vungle

#51

Will do, Jordyn.  Thank you.

Naomi

#52

@Jordyn

Any news on 3.0.10 out of QA?

#53

3.0.10 is out of QA, and we’ve pushed it to our test repo with Corona. This means that it’s likely you’ll have access to it today (or maybe tomorrow). It’s high on my priority list- I’ll be doing the testing in the next hour :slight_smile:

Jordyn / Vungle

#54

Update- 3.0.10 is now ready! I’ve just tested and everything looks good. This version should fix the background crash, but if you see any issues, please email me at tech-support@vungle.com

Jordyn / Vungle

#55

@aukStudios

I’m on iOS 6.1 and never experienced the Vungle problem you originally posted about.

Did the Vungle update fix the suspend/resume crash for you on your version of iOS?

Thanks - Martin.

#56

Yes, it did resolve the issue for me.

Sorry for not having come back on this chain sooner to mention that.  Thanks Jordyn and the Vungle team for the fix and for the communication on this thread!

  • Andrew
#57

@aukStudios,

Thanks for posting - I’ll get a bunch of updates done! Thanks also to Vungle.

Best,

Martin.