Why is the latest AppFlyer plugin not counting install counts?

I use to have a plugin to enable sandbox testing for Appsflyer. I can try and get it re-approved if you think it would help you.

@agramonte, you say the following:

"@sgs pointed out that I was using the “id” portion of the id and it should be all numeric. I uploaded a new version and tried to get a non-organic install test and it still didn’t work. But I’ll submit it to live soon and see how it does there"

Can you please provide an example?  I have an AppsFlyer API id (that they generate for each account) that I simply use (unmodified) when I call the init() method.  Is this not the correct thing to do and I need to only use the numeric part?

Instead of providing “id12345” in the init call just provide “12345”.

Adrian

Any updates with regards to installs?

@agramonte, I’m not sure what you mean with the “id12345”. My id is something like “nooR…ScifXxV”.  I don’t have any “idXXXXX”.

You have an “idxxxx”. Every Apple app has one. If you app is android then you don’t but I think the Appsflyer plugin works fine on Android.

-- Initialize plugin appsflyer.init( appsflyerListener, { appID = "YOUR\_APP\_ID", -- Here is where the appId goes without the "id". devKey = "YOUR\_DEV\_KEY", enableDebugLogging = true, hasUserConsent = true } )

Well I’m confused now as the official documentation Appsflyer (and see screenshot below).

The app id should contain the id as well.  Eg, “idXXXXXXXXX”

I removed the “id” part in my last build but still not getting install counts.

I’m now going to do another build with the “idXXXXX”.  This is so frustrating :frowning:

https://support.appsflyer.com/hc/en-us/articles/207377436#app-available-in-the-store

cbXg1Ep.png

I have a support ticket open with them and they are trying to help me. I’ll let you know what they say but you might consider sending them a note. At worse they’ll say they don’t support the corona plugin.

The publisher I’m working with has confirmed they are now seeing install counts.

For the appId I’m using “idXXXXXXXXX”.  I’m including the string with the “id” as the prefix.  Look, I got desperate and decided to try it even though the responses above have said I don’t need to.

Looks like we do (and it’s kind of what the AppsFlyer documentation specifies).  Maybe things have changed on their end over the past couple of versions.

Well I really don’t know what to say. Mine was not working with the “id” portion on it. I was getting organic installs but not non-organic. My last update was just last night for one of my app and I am only using the numeric portion of the id and I just checked and non-organic installs are being reported. 

But if it is working for you maybe it works both ways and I had something else wrong on my side.