2013.2100 Issue while opening simulator in Windows Vista

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#1

Hi Guys,

I have installed 2013.2100 for windows and all I see is a blank screen while opening ( refer attachment). Can anyone please help me with this ? 

Thanks in advance,

Cheers,

Vibhu

#2

Put a print(“start”) on the first line of main.lua to see if it actualy starts running your code and freezes there or is the simulator not starting at all.

#3

Please do the following:

  1. What computer are you using?

  2. Can you verify that your graphics drivers are updated and support at least OpenGL 2.0?

if you have done that and you have the latest OpenGL 2 compatible drivers and it still doesn’t work then:

  1. Install and run Glew

Glew is an extension wrangler for opengl and is capable of providing system/graphics information.  Customers can run the glew utility and send us the log file that is generated to help us determine their hardware support.

  1. Download the glew Binaries for Windows 32-bit and 64-bit OS

  2. Extract the zip folder and in the extracted folder navigate to bin/Win32 for Win32 systems or, bin/x64 for 64-bit OS’s.

http://glew.sourceforge.net/

Direct Link to sourceforge:

http://sourceforge.net/projects/glew/files/glew/1.10.0/glew-1.10.0-win32.zip/download

  1. Run the utility glewinfo.exe, this will generate the file glewinfo.txt.
     

  2. Send the glewinfo.txt to Corona Labs, support AT coronalabs.com  along with a brief description of your problem.

Rob

#4

Put a print(“start”) on the first line of main.lua to see if it actualy starts running your code and freezes there or is the simulator not starting at all.

#5

Please do the following:

  1. What computer are you using?

  2. Can you verify that your graphics drivers are updated and support at least OpenGL 2.0?

if you have done that and you have the latest OpenGL 2 compatible drivers and it still doesn’t work then:

  1. Install and run Glew

Glew is an extension wrangler for opengl and is capable of providing system/graphics information.  Customers can run the glew utility and send us the log file that is generated to help us determine their hardware support.

  1. Download the glew Binaries for Windows 32-bit and 64-bit OS

  2. Extract the zip folder and in the extracted folder navigate to bin/Win32 for Win32 systems or, bin/x64 for 64-bit OS’s.

http://glew.sourceforge.net/

Direct Link to sourceforge:

http://sourceforge.net/projects/glew/files/glew/1.10.0/glew-1.10.0-win32.zip/download

  1. Run the utility glewinfo.exe, this will generate the file glewinfo.txt.
     

  2. Send the glewinfo.txt to Corona Labs, support AT coronalabs.com  along with a brief description of your problem.

Rob