A device build error occurred on server

I’m recieveing the following build error from the server when trying to build my game for iOS 9.2 on my Mac.

This problem started yesterday afternoon (PST), and still occours. I have not made any major changes to the game, so I guess this is some sort of problem on the server.

I using the Fuse Powered plugin, but did add this to the build.setting file acording to the documentation (not included in server builds anymore). 

I tried to upgrade to the latest daily build yesterday, but no improvements.

Since this issue has not automatically been resolved within the first day, I thought I’ll bring it to attention to the Forum / Corona Staff.

Thanks for helping me (and potentially others with the same issue) out.

/Anders

Feb 20 11:58:12.722 Building ios app for xxx@xxx.com with 2016.2830

Feb 20 11:58:15.812 Using custom build id from app bundle: 00000 (AppSettings.lua)

Feb 20 11:58:25.975 BuildID: kCoronaBuild [A device build error occurred on the server. BuildID: 56c8c55e3823a Error:

Feb 20 11:58:25.975 ERROR: An error occurred during build. The server returned the following message: — A device build error occurred on the server. BuildID: 56c8c55e3823a Error: —

Feb 20 11:58:26.037 iOS build failed (5)

Feb 20 11:58:26.437 ERROR: Build Failed: A device build error occurred on the server. BuildID: 56c8c55e3823a Error:

Have you make any changes to your build.settings?

Thanks

Rob

Well it is the weekend, but I’ve pinged engineering to see if they might know what’s going on.

Rob

Thanks Rob.

No changes to my build file between when the build was working and until it suddenly was not working any more.

/Anders

The error has changed to this:

A device build error occurred on the server. 

 

BuildID: 56c9ea38e5d2c 

Error: Get plugin failed. 

Publisher: com.swipeware 

Plugin: plugin.chartboost

 

So it seems like an error with the chartboost plugin from swipeware. How can I resolve this?

 

Regards,

Anders

Can you comment it out for now while we investigate?

Rob

Hi Rob, I found the cause of the problem. It was not an issue on the server – or it probably was, but I was causing the issue. It’s kind of embarrassing to admit, but I mistakenly pasted a large quantity of text in the “Application Name” field in the Build Dialog box and the Build Server at Corona did not like this. However as the field only shows the first line of text (and this was still the name of the Game), I did not notice the issue until now.

Everything is working as expected, and I just created a new build.

Sorry for the mistake.

Have you make any changes to your build.settings?

Thanks

Rob

Well it is the weekend, but I’ve pinged engineering to see if they might know what’s going on.

Rob

Thanks Rob.

No changes to my build file between when the build was working and until it suddenly was not working any more.

/Anders

The error has changed to this:

A device build error occurred on the server. 

 

BuildID: 56c9ea38e5d2c 

Error: Get plugin failed. 

Publisher: com.swipeware 

Plugin: plugin.chartboost

 

So it seems like an error with the chartboost plugin from swipeware. How can I resolve this?

 

Regards,

Anders

Can you comment it out for now while we investigate?

Rob

Hi Rob, I found the cause of the problem. It was not an issue on the server – or it probably was, but I was causing the issue. It’s kind of embarrassing to admit, but I mistakenly pasted a large quantity of text in the “Application Name” field in the Build Dialog box and the Build Server at Corona did not like this. However as the field only shows the first line of text (and this was still the name of the Game), I did not notice the issue until now.

Everything is working as expected, and I just created a new build.

Sorry for the mistake.