Admob full screen ads not showing correctly in landscape apps

[gamebit.labs]

Hi, the full screen ads are being showed like in the pic on iOS.
Is there anyway to fix that ?

Hi hammod, 

Can you check if you’re still facing orientation problems with static full screen / interstitial admob ads?

I was doing some testing with the same problematic build and today i found all my interstitial ads to be properly displaying in landscape mode. There has been no update from Corona yet, maybe something has changed from Admob? 

However, i did find my app to be laggy when attempting to show and hide these ads. 

Ben. 

[hammod-930]

I hope someone can help with this .

[gamebit.labs]

I am facing the same issue too. Using older builds i could still see the close button. With Corona 2594, the button is completely hidden. 

This static admob banner seems to be only showing on my iPad mini 2. No problems so far on the iPhone 6. 

Ben. 

[gamebit.labs]

Hi, the full screen ads are being showed like in the pic on iOS.
Is there anyway to fix that ?

Hi hammod, 

you’re quite lucky, you can still access the close button, mine is completely hidden. 

Ben. 

[bjsorrentino]

Hi @gamebit.labs,

Can you provide more information on this? By “older builds” how much older do you mean? Can you provide a previous build # where it seemed to be working? Does this new issue occur with all ads on every test of showing an ad?

@hammod-930,

What iOS device are you testing on?

Thanks,

Brent

[gamebit.labs]

Hi Brent, 

I cannot remember the last version i tested with this problem, i remember 2594 because i still have it on my MBP. I just tested a new build with 2603, and the issue is still persistent. Below are xcode logs from my iPad Mini 2, iOS 8.2, when the static interstitial admob banner issue appeared. 

Apr  3 05:56:56 Bens-iPad-Mini-Retina V_1[648] <Warning>: next page

Apr  3 05:56:56 Bens-iPad-Mini-Retina V_1[648] <Warning>: – Game Page Cleared Start –

Apr  3 05:56:56 Bens-iPad-Mini-Retina V_1[648] <Warning>: – [Audio List Disposed] –

Apr  3 05:56:56 Bens-iPad-Mini-Retina V_1[648] <Warning>: – Game Page Destroyed –

Apr  3 05:56:56 Bens-iPad-Mini-Retina V_1[648] <Warning>: – Game Page Cleared Ended –

Apr  3 05:56:56 Bens-iPad-Mini-Retina V_1[648] <Warning>: – Game Page Loaded – 

Apr  3 05:56:56 Bens-iPad-Mini-Retina V_1[648] <Warning>: content/packs/pack1/images/background/puzzlebg1.png

Apr  3 05:56:56 Bens-iPad-Mini-Retina V_1[648] <Warning>: – [Audio List Loaded] –

Apr  3 05:56:56 Bens-iPad-Mini-Retina V_1[648] <Warning>: admob fullscreen

Apr  3 05:56:56 Bens-iPad-Mini-Retina V_1[648] <Warning>: Admob Interstitial Show

Apr  3 05:56:56 Bens-iPad-Mini-Retina V_1[648] <Warning>: Warning: Libinfo call to mDNSResponder on main thread

Apr  3 05:56:56 Bens-iPad-Mini-Retina V_1[648] <Warning>: Show Interstitial Ads

Apr  3 05:56:56 Bens-iPad-Mini-Retina V_1[648] <Warning>: – Game Screen Enter –

Apr  3 05:56:56 Bens-iPad-Mini-Retina V_1[648] <Warning>: ====== PRELOAD AD ========

Apr  3 05:56:56 Bens-iPad-Mini-Retina V_1[648] <Warning>: Trigger

Apr  3 05:56:57 Bens-iPad-Mini-Retina V_1[648] <Warning>: AdMob-msg Full Screen  The ad loaded successfully

Apr  3 05:56:57 Bens-iPad-Mini-Retina V_1[648] <Warning>: admob fullscreen

Apr  3 05:56:57 Bens-iPad-Mini-Retina V_1[648] <Warning>: Admob Interstitial Loaded

Apr  3 05:56:58 Bens-iPad-Mini-Retina V_1[648] <Warning>: – ** Data Saved ** – 

Apr  3 05:56:58 Bens-iPad-Mini-Retina V_1[648] <Warning>: --> Particles.Freeze() - PARTICLE SYSTEM FROZEN.

Apr  3 05:56:58 Bens-iPad-Mini-Retina mediaserverd[19] <Error>: 05:56:58.610 EXCEPTION:  ERROR:     [com.apple.coremedia.playerserver] >va> 3114: kVirtualAudioObjectCategoryNotSupportedError: “Category cvcl is not supported.”

Apr  3 05:56:58 Bens-iPad-Mini-Retina mediaserverd[19] <Error>: 05:56:58.611 EXCEPTION:  ERROR:     [com.apple.coremedia.playerserver] >va> 3057: kVirtualAudioObjectCategoryNotSupportedError: “Category cvcl is not supported.”

Apr  3 05:56:58 Bens-iPad-Mini-Retina mediaserverd[19] <Error>: 05:56:58.612 EXCEPTION:  ERROR:     [com.apple.coremedia.playerserver] >va> 3349: kVirtualAudioObjectCategoryNotSupportedError: “Category cvcl is not supported.”

Apr  3 05:56:58 Bens-iPad-Mini-Retina mediaserverd[19] <Error>: 05:56:58.613 EXCEPTION:  ERROR:     [com.apple.coremedia.playerserver] >va> 3057: kVirtualAudioObjectCategoryNotSupportedError: “Category cvcl is not supported.”

Apr  3 05:56:58 Bens-iPad-Mini-Retina mediaserverd[19] <Error>: 05:56:58.614 EXCEPTION:  ERROR:     [com.apple.coremedia.playerserver] >va> 3186: kVirtualAudioObjectCategoryNotSupportedError: “Category cvcl is not supported.”

Apr  3 05:57:03 Bens-iPad-Mini-Retina kernel[0] <Notice>: 035230.700415 wlan0.A[4652] AppleBCMWLANConfigManager::configureRoamingProfile(): Received new roaming profile 3 (was 3, flag=0x0)

Apr  3 05:57:03 Bens-iPad-Mini-Retina kernel[0] <Notice>: AppleCS35L19Amp: audio muted for system load _aliveLateCounter=2

Apr  3 05:57:09 Bens-iPad-Mini-Retina kernel[0] <Notice>: AppleCS35L19Amp: audio muted for system load _aliveLateCounter=2

So, i continue to test with my iPhone 6, also with iOS 8.2. Static banners are displayed properly as before. See the difference between the logs below and above? 

Apr  3 06:06:58 Bens-iPhone-6 V_1[3090] <Warning>: next page

Apr  3 06:06:58 Bens-iPhone-6 V_1[3090] <Warning>: – Game Page Cleared Start –

Apr  3 06:06:58 Bens-iPhone-6 V_1[3090] <Warning>: --> Particles.ClearParticles()

Apr  3 06:06:58 Bens-iPhone-6 V_1[3090] <Warning>: --> Particles.CleanUp(): FINISHED.

Apr  3 06:06:58 Bens-iPhone-6 V_1[3090] <Warning>: – [Audio List Disposed] –

Apr  3 06:06:58 Bens-iPhone-6 V_1[3090] <Warning>: – Game Page Destroyed –

Apr  3 06:06:58 Bens-iPhone-6 V_1[3090] <Warning>: – Game Page Cleared Ended –

Apr  3 06:06:58 Bens-iPhone-6 V_1[3090] <Warning>: – Game Page Loaded – 

Apr  3 06:06:58 Bens-iPhone-6 V_1[3090] <Warning>: content/packs/pack1/images/background/puzzlebg1.png

Apr  3 06:06:58 Bens-iPhone-6 V_1[3090] <Warning>: – [Audio List Loaded] –

Apr  3 06:06:59 Bens-iPhone-6 V_1[3090] <Warning>: admob fullscreen

Apr  3 06:06:59 Bens-iPhone-6 V_1[3090] <Warning>: Admob Interstitial Show

Apr  3 06:06:59 Bens-iPhone-6 V_1[3090] <Warning>: Warning: Libinfo call to mDNSResponder on main thread

Apr  3 06:06:59 Bens-iPhone-6 V_1[3090] <Warning>: Show Interstitial Ads

Apr  3 06:06:59 Bens-iPhone-6 V_1[3090] <Warning>: – Game Screen Enter –

Apr  3 06:06:59 Bens-iPhone-6 V_1[3090] <Warning>: ====== PRELOAD AD ========

Apr  3 06:06:59 Bens-iPhone-6 V_1[3090] <Warning>: Trigger

Apr  3 06:06:59 Bens-iPhone-6 V_1[3090] <Warning>: admob fullscreen

Apr  3 06:06:59 Bens-iPhone-6 V_1[3090] <Warning>: Admob Interstitial Show

Apr  3 06:06:59 Bens-iPhone-6 V_1[3090] <Warning>: Warning: Libinfo call to mDNSResponder on main thread

Apr  3 06:07:00 Bens-iPhone-6 V_1[3090] <Warning>: Show Interstitial Ads

Apr  3 06:07:00 Bens-iPhone-6 V_1[3090] <Warning>: AdMob-msg Full Screen  The ad loaded successfully

Apr  3 06:07:00 Bens-iPhone-6 V_1[3090] <Warning>: admob fullscreen

Apr  3 06:07:00 Bens-iPhone-6 V_1[3090] <Warning>: Admob Interstitial Loaded

Apr  3 06:07:01 Bens-iPhone-6 V_1[3090] <Warning>: – ** Data Saved ** – 

Apr  3 06:07:01 Bens-iPhone-6 V_1[3090] <Warning>: --> Particles.Freeze() - PARTICLE SYSTEM FROZEN.

On the iPhone 6, there is no mediaserverd errors. 

Ben

[bjsorrentino]

Hi Ben,

Can you test using the most recent public/stable build, #2511? I’d like to determine if this issue has been around since then, or if it’s something that was introduced in a more recent daily build.

Thanks,

Brent

[hammod-930]

@gamebit.labs

Hi hammod, 

you’re quite lucky, you can still access the close button, mine is completely hidden. 

Ben. 

well, I’m not lucky at all, because the button doesn’t work. It’s Iphone 6.

@bjsorrentino

Hi @gamebit.labs,

Can you provide more information on this? By “older builds” how much older do you mean? Can you provide a previous build # where it seemed to be working? Does this new issue occur with all ads on every test of showing an ad?

@hammod-930,

What iOS device are you testing on?

Thanks,

Brent

Hi Brent, 

I’m at 8.2, the problem is that the game is published. and close button doesn’t work -_-.

[bjsorrentino]

Hi guys,

If possible, I really need to know if this is a recent issue with a daily build, or if it started only happening with iOS 8.2 (and doesn’t happen with iOS 8.1). Also, I need to know what Corona build you’re using.

Brent

[gamebit.labs]

Hi Brent, 

@bjsorrentino

Hi Ben,

Can you test using the most recent public/stable build, #2511? I’d like to determine if this issue has been around since then, or if it’s something that was introduced in a more recent daily build.

Thanks,

Brent

Hi Brent, 

Made a build with #2511, yes i am still seeing the issue with admob’s interstitial static banner. 

Ben. 

[gamebit.labs]

Hi Brent, 

Here is a summary of all my recent test: 

Corona #2511 - Yes, issue exists. 

Corona #2605 (iOS 8.1) - Yes, issue exists.

Corona #2605 (iOS 8.2) - Yes, issue exists.

* All were tested with iPad Mini 2, running iOS 8.2

Ben

[hammod-930]

@bjsorrentino

Hi guys,

If possible, I really need to know if this is a recent issue with a daily build, or if it started only happening with iOS 8.2 (and doesn’t happen with iOS 8.1). Also, I need to know what Corona build you’re using.

Brent

@gamebit.labs

Hi Brent, 

Here is a summary of all my recent test: 

Corona #2511 - Yes, issue exists. 

Corona #2605 (iOS 8.1) - Yes, issue exists.

Corona #2605 (iOS 8.2) - Yes, issue exists.

* All were tested with iPad Mini 2, running iOS 8.2

Ben

same with me, the issue doesn’t exist if the is portrait, only in landscape?

[hammod-930]

up

[rob]

We will need a bug report filed for this.  Please create a sample app that demonstrates the problem.  Please include the config.lua and build.settings and put it in a .zip file.  Use the “Report a bug” link at the top.

Thanks

Rob

[gamebit.labs]

Hi Rob, 

Have submitted a bug report: Case 40174. I have also re-tested with corona 2015.2609 - issue is still persistent. 

Ben. 

[rob]

This is likely an issue with the plugin, so it likely won’t show up in a new daily build, just whenever we get update the plugin everyone will get it.

Rob

[gamebit.labs]

Hi Rob, 

You mean 2610 has fixed the issue? 

Ben

[rob]

No I’m not saying that at all.  In fact it’s still sitting in the inbound queue since it just got filed.  What I’m saying is “WHEN” it gets fixed it will likely be fixed in the plugin which will go live for everyone.  You won’t need to get a new Corona SDK build for it.  Plugins and Builds are generally not tied together unless the plugin needs a feature that was recently added to a build.

[gamebit.labs]

Hi Rob, 

Where and how do we know when the plugin is fixed? Is there somewhere on the website or some news feed we can subscribe to? 

Ben. 

[rob]

You will be notified by email when the bug closes or if Engineering has any questions during the process.

Rob