Admob full screen ads not showing correctly in landscape apps

Getting Started Newbie Questions
#41

Hi, the full screen ads are being showed like in the pic on iOS.
Is there anyway to fix that ?

Hi hammod, 

Can you check if you’re still facing orientation problems with static full screen / interstitial admob ads?

I was doing some testing with the same problematic build and today i found all my interstitial ads to be properly displaying in landscape mode. There has been no update from Corona yet, maybe something has changed from Admob? 

However, i did find my app to be laggy when attempting to show and hide these ads. 

Ben. 

#42

This old problem is back again with builds made today. The admob full screen ad is not showing properly in landscape. 

Yesterday’s build was fine. I am using Corona SDK 2707, iOS SDK 8.4.

admob_fullscreen.png

#43

Are you using Enterprise or Corona SDK to build with?

Rob

#44

Hi Rob, 

I am using Corona SDK. 

Ben

#45

My app is set for landscape mode only. The previous image i have uploaded, you can’t see the close button for the ad. However, I tried rotating my device, and the ad rotates too. It’s still not displaying properly, however it does reveal the close button now. 

Seems like this the same problem user hammod and I reported back in April this year. 

Tested with Corona SDK 2707, iOS 8.4.1, iPad Air 2. 

admob_fullscreen2.PNG

#46

Tested the build on an iPhone 6, got the same banner ad but it was fine. Seems like the problem is affecting iPads. 

Tested with Corona SDK 2707, iOS 8.4.1, iPhone 6.

admob_full_iphone6.PNG

#47

That’s also happening to me.

Tested with Corona SDK 2702, iOS 8.4.1, iPhone 5

It doesn’t show landscape interstitial properly.

#48

Hi bgmadclown, 

Sorry to hear you’re facing the same issue. Thanks for sharing your issue on the iPhone 5. 

Ben

#49

Engineering will want a bug report before they can look into this.  Please us the “Report a bug” link at the top of the page. You will be required to submit a project with the minimal code that shows the problem. You must also include a build.settings and config.lua files and any other resources (art, sound, etc.) needed so that we can build and run the app. This must be in a .zip file (not .bz2 or any other weird format).

After you submit, you should get an email to your registered email address that has a Case ID # in the subject. Please post that number back here when you receive it as a reference. It also helps to include a link to this forum post in the bug submission text.

Thanks

Rob

#50

I don’t know what happened but I can’t reproduce the bug today. I created a different project and tried in our game as well but didn’t face the same issue. What about you Ben?

Serkan

#51

Hi Serkan, 

I am still facing the bug. Do you have an iPad you can test this issue on? 

Preparing to submit a bug report today. 

Ben

p/s the last time it was reported, if i remember correctly it disappeared after a week or two, so i did not submit a bug report. I was using Corona SDK 2646, iOS 8.3 last Friday - my builds were showing the full screen banners ads properly but suddenly on Saturday (i think) the ads went sideways and i didn’t touch my ad codes. Have to submit a bug report as it’s recurring again. 

#52

Hi Ben,

I don’t have an iPad to test it out so go ahead and submit a bug report if you’re still facing it. I tried it out today and didn’t get the same interstitial and the ones that are showing were proper. There is a chance that this is caused by some of the ads but I’m not sure.

#53

Hi Rob, 

Posted a bug report: (Case 42655) Admob Interstitial Ads (Static Image Ads Only) Not Displaying Properly - with all the necessary codes and also a screenshot of the problematic ad. 

Ben. 

#54

Hi Serkan, 

I tested today and I got another different static full screen ad with the same problem on my iPad. 

Ben. 

#55

Hi Rob, 

FYI, Case 42655 posted. 

Ben. 

#56

Hope they got it working soon.

#57

Hi Rob, 

Any ETA to the fix? 

Ben

#58

No ETA.

Rob

#59

Anyone else facing this problem? Please share. 

Ben

#60

I’ve found out that another game is also behaving the same way. The game is called Mega Basket. I guess, it was the same ad that was problematic on my phone and it was behaving the same way again. I don’t know if it was made in Corona but if not, there may be a problem on AdMob’s end.

App Store

Google Play (Haven’t tried this one out)