Tested the build on an iPhone 6, got the same banner ad but it was fine. Seems like the problem is affecting iPads.
Tested with Corona SDK 2707, iOS 8.4.1, iPhone 6.
That’s also happening to me.
Tested with Corona SDK 2702, iOS 8.4.1, iPhone 5
It doesn’t show landscape interstitial properly.
Hi bgmadclown,
Sorry to hear you’re facing the same issue. Thanks for sharing your issue on the iPhone 5.
Ben
Engineering will want a bug report before they can look into this. Please us the “Report a bug” link at the top of the page. You will be required to submit a project with the minimal code that shows the problem. You must also include a build.settings and config.lua files and any other resources (art, sound, etc.) needed so that we can build and run the app. This must be in a .zip file (not .bz2 or any other weird format).
After you submit, you should get an email to your registered email address that has a Case ID # in the subject. Please post that number back here when you receive it as a reference. It also helps to include a link to this forum post in the bug submission text.
Thanks
Rob
I don’t know what happened but I can’t reproduce the bug today. I created a different project and tried in our game as well but didn’t face the same issue. What about you Ben?
Serkan
Hi Serkan,
I am still facing the bug. Do you have an iPad you can test this issue on?
Preparing to submit a bug report today.
Ben
p/s the last time it was reported, if i remember correctly it disappeared after a week or two, so i did not submit a bug report. I was using Corona SDK 2646, iOS 8.3 last Friday - my builds were showing the full screen banners ads properly but suddenly on Saturday (i think) the ads went sideways and i didn’t touch my ad codes. Have to submit a bug report as it’s recurring again.
Hi Ben,
I don’t have an iPad to test it out so go ahead and submit a bug report if you’re still facing it. I tried it out today and didn’t get the same interstitial and the ones that are showing were proper. There is a chance that this is caused by some of the ads but I’m not sure.
Hi Rob,
Posted a bug report: (Case 42655) Admob Interstitial Ads (Static Image Ads Only) Not Displaying Properly - with all the necessary codes and also a screenshot of the problematic ad.
Ben.
Hi Serkan,
I tested today and I got another different static full screen ad with the same problem on my iPad.
Ben.
Hi Rob,
FYI, Case 42655 posted.
Ben.
Hope they got it working soon.
Hi Rob,
Any ETA to the fix?
Ben
No ETA.
Rob
Anyone else facing this problem? Please share.
Ben
I’ve found out that another game is also behaving the same way. The game is called Mega Basket. I guess, it was the same ad that was problematic on my phone and it was behaving the same way again. I don’t know if it was made in Corona but if not, there may be a problem on AdMob’s end.
Google Play (Haven’t tried this one out)
Hi Serkan,
Found a Corona developer with similar name. Messaging them to confirm if they own that app and confirm if they are also facing the same issue.
I have recently upgraded my iPad Air 2 to iOS 9. I tested one of my live apps again, recently updated and it includes the same version of Admob SDK 6.12.2. The ad is still displaying properly because when i built the app and submitted it (back in July/August) - it did not have the issue. If the issue was with Admob, then all my live apps would be showing the ad wrongly. Just my deduction.
Ben.
Hi Ben, Serkan,
Megabasket is one of the games we developed with Corona and although I have been testing for quite a while since I received your message, I am unable to reproduce this error. I have tested with two devices: iPad Mini 2 and iPhone 6, both with iOS 8.4.1.
I must say that we had this issue time ago (months) but did not show again in recent versions. Can you please check you have the latest version of the game?
To add some information: during the test I received interstitials with fullscreen images (both iPhone/iPad) and small image + test that actually reoriented with the device in portrait / landscape. I also tried a few combinations like suspend the game, reorient the game into portrait (even if the game doesn’t support it) and nothing strange happened.
Anyway, I believe it’s just to find the circumstances that create this effect.
Regards,
Isaac
Hi Isaac,
Great hearing from you, and thanks for the feedback. When you said you tested Mega Basket on your devices rigorously, is this the current live version of the app in the store? I checked and Mega Basket was updated on August 10th. All mine apps which was updated in July/August did not display this issue too.
Frankly, I only faced this problem about 2 weeks ago, before it was fine. Would you mind rebuilding your app again when you’re free and test if you can replicate the issue? I don’t think the Corona SDK version matters.
Ben.
p/s for Admob interstitials - the issue only happens to fullscreen images. Small images however are working properly.
Hi Ben,
Yes, I made sure I had the last version. I don’t mind building again as I planned to update the game with a few graphic changes and obviously would not like to drag a bug with it. When I can do this, that’s another matter, as soon as I have a moment I will test and let you all know.
Regards,
Isaac
Hi Isaac & Ben,
I’ve faced this issue with specific ads(in my game and yours), the ones that show only an image. The ones with store information are working as expected.