Hi!
My game crashes on some android 10 devices after a minute or so.
If I remove appodeal plugins block everything works fine.
It doesn’t happen on my devices but I get many messages about this problem from players.
Other developers have the same problem?
2.6.3 is going to fix it?
@vlads maybe you know more or there is an eta for the new version?
Thank you
I just saw on appodeal website that there is the version 2.6.4 available since May 28.
Are we getting this instead of 2.6.3?
I’m working on the update right now.
Thank you for the reply @vlads!
I know you are very busy but is this a known error that will be eliminated with the new version?
Thank you again!
What do you see in the console? What is the exact error. I am not experiencing this. I doubt that the new version will fix this.
Hi @agramonte and thank you for the reply.
I can’t reproduce the problem.
Also everything looks fine when debugging in my devices.
What I know, from players with andoid 10 devices, is that the app closes after a minute or so. If I send them an apk without the appodeal block everything works fine.
Maybe there is something wrong with my build.settings or the way I do the initialization?
Also (don’t know if it helps) in this app version the impacted sessions are 0.09%, crash-free sessions 99,91%, number of sessions 40k.
build.settings:
https://pastebin.com/BBrqqNBL
initialization:
https://pastebin.com/NvnmhgXH
google play console, two errors I see a lot:
https://pastebin.com/ja0hGZRT
I used pastebin, don’t know if there is a better method to show my code.
I looked at what you posted. I don’t recognize the first crash. The second crash is the terrible libmonochrome crash. You are not alone. Usually, this is a playable ad with some nasty javascript. I don’t use StartApp or AdColony (the only two networks you have enabled).
The last StartApp version according to the changelogs for Appodeal is:
2.5.5 (June 20, 2019)
- Fix Ads CountDown view crash during size changes
- Fix issue with missing banners during animations
- StartApp updated to 4.0.2
StartApp has produced many versions since then and I am not clear what they changed since I can’t find the change logs. You might benefit from updating this library manually until it breaks Appodeal.
The last AdColony version according to changelogs for Appodeal is:
2.5.10 (4 November, 2019)
- AdColony updated to 4.1.0
Looking at changes since that version, I see that AdColony did address a webview issue with version 4.1.2. Manually updating AdColony up to that version might be beneficial if it doesn’t break Appodeal.
Change log for Appodeal:
Change log for AdColony:
https://github.com/AdColony/AdColony-Android-SDK/blob/master/CHANGELOG.md