Any way to find out any more information on crashes appearing in Google Play

Solar2D Android
#1

Hi,

I just noticed that I have quite a few crashes appearing on Google Play for one of my apps.  I cannot recreate the bug as I have no idea where to start.  Is there anyway to get more information?  Maybe there is more info on Google Play and I don’t know where to look?

Cheers,

Craig

#2

Can you provide more information?

What build of Corona are you using that’s generating these crashes?

What plugins are you using?

When did you update last?

Rob

#3

Hi Rob,

I pushed out an update a couple of weeks ago, so I am sure my issue related to the update.  The issue I am having is I cant recreate it.

I should have been more specific in my question.  I was wondering if there was a way of getting a log or something of the devices where the error occured.  I understand that it is my update that is likely the cause of the problem.  I was hoping that these logs might be stored on Google Play.

I google it a bit and see a lot of people are using crashlytics, I might look into this.

Craig

#4

Google Play should show you your crashes and provide you stack traces of the errors.

Rob

#5

Hi Rob,

Is there anyway of understanding these backtraces?  Or would i have to use a service like crashlytics for more meaningful feedback?

1 - https://pastebin.com/bCnRBqrT

2 - https://pastebin.com/a78sfdne

3 - https://pastebin.com/5iwM2cwE

Thanks,

Craig

#6

I will share this with engineering.

Rob

#7

Can we get more information:

Are there detailed statistics on the crashes and ANRs like frequency, Android versions? More detailed backtraces?

What is the App and it’s Google Play URL?

Thanks

Rob

#8

Can you provide more information?

What build of Corona are you using that’s generating these crashes?

What plugins are you using?

When did you update last?

Rob

#9

Hi Rob,

I pushed out an update a couple of weeks ago, so I am sure my issue related to the update.  The issue I am having is I cant recreate it.

I should have been more specific in my question.  I was wondering if there was a way of getting a log or something of the devices where the error occured.  I understand that it is my update that is likely the cause of the problem.  I was hoping that these logs might be stored on Google Play.

I google it a bit and see a lot of people are using crashlytics, I might look into this.

Craig

#10

Google Play should show you your crashes and provide you stack traces of the errors.

Rob

#11

Hi Rob,

Is there anyway of understanding these backtraces?  Or would i have to use a service like crashlytics for more meaningful feedback?

1 - https://pastebin.com/bCnRBqrT

2 - https://pastebin.com/a78sfdne

3 - https://pastebin.com/5iwM2cwE

Thanks,

Craig

#12

I will share this with engineering.

Rob

#13

Can we get more information:

Are there detailed statistics on the crashes and ANRs like frequency, Android versions? More detailed backtraces?

What is the App and it’s Google Play URL?

Thanks

Rob