App doesn't finish installing on iphone

Hi all…

I’ve done what I could to find a solution, but right now I don’t know where to look anymore.

My app just keeps “Installing…” forever on an iPhone running iOS 7.1.2.

It runs fine on Xcode simulator when I build for it. 

Also I’m confident I’ve correctly created and am using a development certificate+provisioning, and the device’s UDID is included.

I don’t even know what could be wrong… I need help :frowning:

On a related note, how do I make iTunes icons? I have iTunesArtwork.png and iTunesArtwork@2x.png in the app root but they don’t show.

check to see how much storage space is left on your device.

I had this same problem and thought I had plenty of space and I did not.

Once I removed a few apps it went right on,

Good luck,

Larry

Thanks Larry!

But unfortunately that wasn’t it. It’s got 1GB free.

Hi @zalacans,

Can we get some more information? What version of Corona are you using? What version of OS X? Does the app utilize any plugins?

Brent

Hi Brent,

Yosemite is 10.10.2

Corona is 2014.2511

My app utilizes Facebook

I’m using iTunes to install on device.

And here’s my build.settings file.

Please let me know if there’s anything else I can add!!

Sam

Hi Sam,

I notice that you didn’t include your “FacebookAppID” in your build.settings, which might be causing the issue. See this guide for details on how to implement Facebook, along with all of the related requirements:

http://docs.coronalabs.com/guide/social/implementFacebook/index.html

Aside from that, have you tried installing the app via Xcode instead of iTunes? If you haven’t see the guide on this, it’s here:

http://docs.coronalabs.com/guide/distribution/iOSBuild/index.html#installapp

Best regards,

Brent

Thanks Brent, I wasn’t working with facebook on ios yet but I might have forgotten to add that.

I’ll give it a shot on Xcode and see what else I can learn.

Hey Brent,

So I figured it out. Apparently if the .app goes through Windows it doesn’t install correctly on the iPhone.

Is this obvious?

Once I sent the file to my tester straight from the Mac, everything worked.

Yes, you van only install from a mac. How did you compile it on a windows computer?

Hey doubleslash, let me be more specific:

Someone would compile it for me on their Mac and just put the .app on Dropbox;

On my PC, I would zip the .app and send it to my tester;

My tester, on their Mac, would unzip and install it via iTunes.

It started working when I changed to the following:

Someone would compile it for me on their Mac, zip and send to the tester;

My tester, on their Mac, would unzip and install it via iTunes.

So what I gather is: merely by entering Windows’ filesystem, the .app becomes useless.

Am I correct?

check to see how much storage space is left on your device.

I had this same problem and thought I had plenty of space and I did not.

Once I removed a few apps it went right on,

Good luck,

Larry

Thanks Larry!

But unfortunately that wasn’t it. It’s got 1GB free.

Hi @zalacans,

Can we get some more information? What version of Corona are you using? What version of OS X? Does the app utilize any plugins?

Brent

Hi Brent,

Yosemite is 10.10.2

Corona is 2014.2511

My app utilizes Facebook

I’m using iTunes to install on device.

And here’s my build.settings file.

Please let me know if there’s anything else I can add!!

Sam

Hi Sam,

I notice that you didn’t include your “FacebookAppID” in your build.settings, which might be causing the issue. See this guide for details on how to implement Facebook, along with all of the related requirements:

http://docs.coronalabs.com/guide/social/implementFacebook/index.html

Aside from that, have you tried installing the app via Xcode instead of iTunes? If you haven’t see the guide on this, it’s here:

http://docs.coronalabs.com/guide/distribution/iOSBuild/index.html#installapp

Best regards,

Brent

Thanks Brent, I wasn’t working with facebook on ios yet but I might have forgotten to add that.

I’ll give it a shot on Xcode and see what else I can learn.

Hey Brent,

So I figured it out. Apparently if the .app goes through Windows it doesn’t install correctly on the iPhone.

Is this obvious?

Once I sent the file to my tester straight from the Mac, everything worked.

Yes, you van only install from a mac. How did you compile it on a windows computer?

Hey doubleslash, let me be more specific:

Someone would compile it for me on their Mac and just put the .app on Dropbox;

On my PC, I would zip the .app and send it to my tester;

My tester, on their Mac, would unzip and install it via iTunes.

It started working when I changed to the following:

Someone would compile it for me on their Mac, zip and send to the tester;

My tester, on their Mac, would unzip and install it via iTunes.

So what I gather is: merely by entering Windows’ filesystem, the .app becomes useless.

Am I correct?