App not compatible

I finished my new game. I tried to install in all my phones but one is not compatible. I published the game in Google Play and in the area of this app it says only about 3700 of 4200 devices are compatible (and one of my phones is listed as non compatible)!

So, I’m potentially loosing users of 500 devices. How to make my game be compatible with all devices?

My files are:

build.settings


settings =
{
    orientation =
    {
        default = “landscapeRight”,

    },

    plugins =
    {
        [“CoronaProvider.ads.admob”] =
        {
            publisherId = “com.coronalabs”,
        },
    },
    
    android =
    {
        usesPermissions =
        {
            “android.permission.INTERNET”,
            “android.permission.ACCESS_NETWORK_STATE”,
            “android.permission.READ_PHONE_STATE”,
        },
    },
}
 

config.lua

application =
{

}

Hi @galiksoft,

Are there any more details provided (by Google) on why these 500 aren’t supported? OS version? Processor architecture? Hardware features on phones? Anything to help explain this (vague) number would be helpful. :slight_smile:

Thanks,

Brent

There are not any information about that.

How can I know why a specific device is or is not compatible?

Android version before 2.2

Not an ARMv7 or later family of processors

I may not be right about this, but there may be some devices that can’t do Landscape only.

Hi @galiksoft,

Are there any more details provided (by Google) on why these 500 aren’t supported? OS version? Processor architecture? Hardware features on phones? Anything to help explain this (vague) number would be helpful. :slight_smile:

Thanks,

Brent

There are not any information about that.

How can I know why a specific device is or is not compatible?

Android version before 2.2

Not an ARMv7 or later family of processors

I may not be right about this, but there may be some devices that can’t do Landscape only.