App Not Running On Some Android Devices/Sound Issues

Solar2D Android
#1

Hi,

I was reading the device debugging-Android and device considerations it states file names are not case-sensitive in simulator. I went into my build and a file renamed,“syncSound.lua” to “syncsound.lua” but it still has not corrected the problem I am having in the device. My ‘read to me’ audio narrations are not playing in the android devices. It’s working in the simulator but not on the actual device. Where else can I check to see what the issue may be? 

The narration is working fine in iOS but not in the Android version of the app

#2

Hello @aali21,

Which Android devices have you tested this on? What code are you using to play back the audio? Please provide as much relevant information as you can so we can assist you.

Thanks,

Brent

#3

Hi Brent,

I created my app in Kwik and build using the Corona SDK so everything was packaged for me but I’ve tested using the HTC Windows M8, the Samsung Galaxy 4, Android Galaxy S5, Motorola X, Samsung SCH i750 and users are not able to hear the narration of the app. Is there a portion of code in the build.setting or elsewhere that I cut copy for you to see?

#4

Hello @aali21,

The first thing to determine is whether this is a device issue or a code issue. Please build/run our audio sample app, test it on one or two of those devices, and see what happens. The project is located in your local Corona application folder:

CoronaSDK > SampleCode > Media > AudioPlayer

Best regards,

Brent

#5

Hi Brent,

I have build the sample audio file with keystore Debug. Now how do I get this test app on my actual device to test? Or do you want me to imbed this code into my app? If so, do I add to build.settings and rebuild the app with debug keystone? For my own app I actually was selling the app in the Google Play store and received feedback from customers saying the read to me function would not play. I have an LG Spectrum I can test on.

#6

Hi @aali21,

Can you get any diagnostic reports from the users who say it’s not playing for them? We can’t really diagnose this unless we can see some reason(s) why it may not be working on those specific devices.

For your own testing, you can install the app on your device by following the steps in this guide:

http://docs.coronalabs.com/guide/distribution/androidBuild/index.html

Take care,

Brent

#7

Hello @aali21,

Which Android devices have you tested this on? What code are you using to play back the audio? Please provide as much relevant information as you can so we can assist you.

Thanks,

Brent

#8

Hi Brent,

I created my app in Kwik and build using the Corona SDK so everything was packaged for me but I’ve tested using the HTC Windows M8, the Samsung Galaxy 4, Android Galaxy S5, Motorola X, Samsung SCH i750 and users are not able to hear the narration of the app. Is there a portion of code in the build.setting or elsewhere that I cut copy for you to see?

#9

Hello @aali21,

The first thing to determine is whether this is a device issue or a code issue. Please build/run our audio sample app, test it on one or two of those devices, and see what happens. The project is located in your local Corona application folder:

CoronaSDK > SampleCode > Media > AudioPlayer

Best regards,

Brent

#10

Hi Brent,

I have build the sample audio file with keystore Debug. Now how do I get this test app on my actual device to test? Or do you want me to imbed this code into my app? If so, do I add to build.settings and rebuild the app with debug keystone? For my own app I actually was selling the app in the Google Play store and received feedback from customers saying the read to me function would not play. I have an LG Spectrum I can test on.

#11

Hi @aali21,

Can you get any diagnostic reports from the users who say it’s not playing for them? We can’t really diagnose this unless we can see some reason(s) why it may not be working on those specific devices.

For your own testing, you can install the app on your device by following the steps in this guide:

http://docs.coronalabs.com/guide/distribution/androidBuild/index.html

Take care,

Brent