app rejected, confused as to why...

My app just got rejected and the reason they gave was this:

Specifically, we noticed your app is not formatted for the iPad device and is non-functional on the iPad (3rd Generation).

Can anybody give me advice on this…

It’s a storybook app…

This is a universal binary, but the images are formatted for iPad specifically… I tested it on an ipad2, it works great, and the images are sized for that device, but I didn’t think you had to include the new iPad resolutions in your images.

Thanks!
Laura [import]uid: 106593 topic_id: 25987 reply_id: 325987[/import]

I’ve tested an app of a friend of mine and it was about 1/4 of the screen only showing up on the new iPad.
Maybe you’ve got the same problem. Have someone test your app on the new iPad.

What build did you use to compile it ? [import]uid: 10141 topic_id: 25987 reply_id: 105200[/import]

I used iOS universal build…

You are right… I need to test on new iPad…

I wish app store gave a few more details! [import]uid: 106593 topic_id: 25987 reply_id: 105202[/import]

I use this free service: http://testflightapp.com

You can add your app to it so others can test it, I will be happy to test your app if you want.
I have an iPad 3rd generation [import]uid: 10141 topic_id: 25987 reply_id: 105203[/import]

Take a look at this thread. It addresses the exact same issue:

http://developer.anscamobile.com/forum/2012/04/18/ipad3-application-scaling-only-14-shown#comment-101895

If you are using daily build 704, then what you need is daily build 704B to fix it.

Naomi [import]uid: 67217 topic_id: 25987 reply_id: 105206[/import]

Definitely sounds like you’re hitting the iPad 3 scaling issue. You can follow Naomi’s instructions or just download latest daily build to resolve the issue (since you’re a Pro Developer). [import]uid: 36054 topic_id: 25987 reply_id: 105207[/import]

Hi guys.

Just to make sure I understand you correctly. Using 704b means I do not have to provide ipad3 size graphics (@4x) when releasing my upcoming app.

I was planning on doing that (making compatible with ipad3) on an a future update rather than on app release.

Thanks.

Mo [import]uid: 100814 topic_id: 25987 reply_id: 105212[/import]

@Mo,

FYI, I did not release my app (last week it got approved easily) with the assets done for iPad 3 at all. I`ve done it concerning iOS build Universal and without that assets for the new iPad, and it still got approved without problems.
Cheers,
Rodrigo. [import]uid: 89165 topic_id: 25987 reply_id: 105219[/import]

You do not have to provide @4x graphics. In fact, the new iPad does an amazing job at upsizing the graphics.

[import]uid: 19626 topic_id: 25987 reply_id: 105220[/import]

@Rob ,

I have to say thanks to you as after reading one post you wrote some time ago here in the forum telling about your experience with the new iPad and also (better) how that iDevice handle the “old assets”. By that explanation Ive took courage to release my app without bother with the new @4x images and also I saved "Mbs weight" a lot as well.
Cheers,
Rodrigo. [import]uid: 89165 topic_id: 25987 reply_id: 105221[/import]

Thanks Roberto. Thanks Rob, wow I feel much better. I was afraid I was going to have to deal with the @4x when i have so much to do still before I release my upcoming app. By the way, It is cool to know that ipad2 graphics look good on ipad3. Does the ipad3 has some kind of button X2 like iphone app?

Thanks a lot Rob.

Mo [import]uid: 100814 topic_id: 25987 reply_id: 105240[/import]

No 2X button. It’s all automagical! :slight_smile: [import]uid: 10389 topic_id: 25987 reply_id: 105245[/import]