App Store encryption glitch pushing corrupted iOS apps

This is big News. I was struggling with why my iPad App would crash on load. Certainly I thought it was my fault. Now I see other, bigger developers with the same greif. This may be Apple’s fault, Please research.

http://www.forbes.com/sites/anthonykosner/2012/07/05/apple-app-store-encryption-glitch-causes-many-new-app-updates-to-crash-see-list/

From FierceMobileContent:
Dozens of newly updated iOS applications distributed via Apple’s (NASDAQ:AAPL) App Store are crashing immediately after launch, with developers blaming the problem on an encryption glitch.

Instapaper creator Marco Arment first reported the issue Wednesday on his blog, writing “Last night, within minutes of Apple approving the Instapaper 4.2.3 update, I was deluged by support email and Twitter messages from customers saying that it crashed immediately on launch, even with a clean install… Lots of anxiety and research led me to the problem: a seemingly corrupt update being distributed by the App Store in many or possibly all regions. And this is happening to other apps, not just Instapaper, updated in the last few days.” Other iOS apps impacted by the glitch, according to Arment: Angry Birds Space HD Free, GoodReader, Meetup and Gaia GPS. (The complete list is here.)

GoodReader believes Apple has recently tweaked its app distribution engine: “Ever since that change there are ongoing problems at Apple’s end,” the developer states. “These problems result in a number of customers receiving a damaged binary which doesn’t start after updating apps on their devices… While in theory Apple’s servers must be ready to distribute the new app binary by the time they start sending update notifications to users’ devices, something goes wrong inside Apple’s distribution servers, and customers receive a damaged binary instead of the good one that we’ve sent to Apple. The exact reason is up to Apple to determine.”

Apple has not responded to requests for comment, although Arment notes that within hours of notifying the company of the issue, a corrected, functional version of Instapaper became available on reinstalls.

“The only fix for people with bad copies, once good copies are being served again by the App Store, is to delete and reinstall the app,” Arment states, adding “If you’re a developer, and you have a non-critical update pending release, I suggest waiting a few days for this to presumably get sorted out before releasing it. Because if this happens to you, all of your most active users, the people who will install updates within hours of them becoming available, will be stopped in their tracks. They’ll think you’re careless, incompetent and sloppy for issuing a release that doesn’t work. And they’ll leave you a lot of angry 1-star reviews.”
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The URL of the new post:
http://www.fiercemobilecontent.com/story/app-store-encryption-glitch-pushing-corrupted-ios-apps/2012-07-05?utm_medium=nl&utm_source=internal
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Today’s News: Apple fixes DRM server behind App Store update glitch

http://www.fiercemobilecontent.com/story/apple-fixes-drm-server-behind-app-store-update-glitch/2012-07-06?utm_medium=nl&utm_source=internal

Apple (NASDAQ:AAPL) has resolved a server issue blamed for causing dozens of newly updated iOS applications to crash immediately after launch.

Instapaper creator Marco Arment first reported the issue Wednesday on his blog, speculating that Apple’s App Store was distributing “a seemingly corrupt update” impacting a host of recently revamped iOS apps. GoodReader, another app plagued by the glitch, blamed recent tweaks to Apple’s app distribution engine resulting in “customers receiving a damaged binary which doesn’t start after updating apps on their devices.”

Apple responded to the crashes Thursday, posting a statement to its Developer Forums reading “We are aware of the issue related to apps crashing after update. We are currently working on resolving the issue. Stay tuned for updates.” Within hours, Apple proclaimed the problem solved, with a spokesperson telling The Verge the crashes originated from a server generating code for its FairPlay DRM system. The company said it does not expect the issue to reoccur.

Apple added that the DRM server glitch impacted only a “small number” of consumers. The company said that consumers who downloaded corrupted iOS apps should delete the software in question, then download a new copy from the App Store.

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Thanks for sharing this info. [import]uid: 84637 topic_id: 28302 reply_id: 114496[/import]

@Danny - I am SURE this was the grief I had posted as a Bug case #14869, not knowing where else to turn. I can report having re-compiled and re-posted to iTunes about 3 weeks ago, I have not heard or seen any customer complaints. Cross my fingers.

  • Alan [import]uid: 6114 topic_id: 28302 reply_id: 114505[/import]