App working wrong on apple store

Getting Started Newbie Questions
#1

Hi Everyone…

I just upload an app to the app store.

In my computer works perfect!

in my iPad works perfect!

I build for the iPad and send it to the app store using the new beta 64 bits

I have Version 2015.2545 (2015.1.24).

Everything is fine… it got approved.

So I bouth the app directly from the app store

install it in my iPad, and PROBLEMS

I can not even play the first level

The scroll view did not romove:self

the button stop working

is sending images at a spped that I have no idea where they came from

is acting really strange and stop working

my friend call me, he also bough the app and he told me all these problems

So the question is… what can be wrong?

in the simulator and my iPad works PERFECT

but as soon as I send it to the app store… all these problems

this is my first app that I try to send using the new 64 bits change…

Please I need help, a lot

thanks

#2

Plug your iPad into your computer using the charging/sync cable and look at the console log to see if you’re getting errors:

http://docs.coronalabs.com/guide/basics/debugging/index.html

#3

Many questions…

“Note: ‘Corona Terminal’ is deprecated.  You should run the ‘Corona Simulator’ application instead.”

What do I do?

I don’t have Sublime, I have Textwrangler.

Is [console log] the same as [Corona Terminal] because I don’t see anything in there…

also… do I run the app that I install from apple store

or the app that I finish in my computer?

#4

Corona Simulator Console

Diagnostics and Lua print output will appear here

Mar 18 19:16:14.941: nsc_smb XPC: handle_event error : < Connection invalid >
Mar 18 19:16:21.150: nsc_smb XPC: handle_event error : < Connection invalid >
Mar 18 19:16:47.070:
    Copyright © 2009-2015  C o r o n a   L a b s   I n c .
Mar 18 19:16:47.070:     Version: 3.0.0
Mar 18 19:16:47.070:     Build: 2015.2545
Mar 18 19:16:47.401: Platform: iPad / x86_64 / 10.9 / AMD Radeon HD 6770M OpenGL Engine / 2.1 ATI-1.24.38 / 2015.2545
Mar 18 19:16:47.805: The file sandbox for this project is located at the following folder:
        (/Users/victormbarba/Library/Application Support/Corona Simulator/Piano For Kids Solfeo - beta 5-6585A7292D15821C41AE23380C1F93DC)
Mar 18 19:16:48.355: --> PARTICLE SYSTEM READY. LET’S ROCK.

#5

Wow. That’s scary – is there anyway the file is corrupted on apple’s end? I can tell You use particle candy:). Good luck man.

#6

Where Do you write files ?

#7

It looks like you have a connection error by the output… So you use social plug-ins or add plug-ins ? I do know when the game crashes on the device ( on the simulator it will instantly stop and tell you the error) on the device it will keep running doing all kinds of weird stuff.

#8

Okay…

I have never seen this in 2 years working with Corona…

I just open the app. in my computer. the final file I use to build the final app and send it to Apple.

and it is very strange. weird, bad, and acting totally different then a month ago.

I use the same file…worked perfect a month ago… test it in Simulator and my iPad… it was perfect

now the same exact file is ALL strange and bad

--------- I don’t know what is this

Mar 19 10:26:50.771: nsc_smb XPC: handle_event error : < Connection invalid >

----- I don’t use any facebook, or plug in to connect anywhere.

Where Do you write files ?

----- I write the files I guess in the same app… using GGData

I can tell You use particle candy:). Good luck man.

---- does Particle Candy is BAD?

– That means I will have to re-do the whole app?

it is the same file, I did not touch anything there, what could be wrong?

thanks for all your help and support

#9

What is your app name, can I try it?

As far as I know Particle Candy is perfectly fine. I was saying that because  I use Particle Candy also – but now that Corona SDK is free for everybody I might change over to Corona’s particle system, maybe.

But if apple corrupted a file in your .app folder – a name changed or a file missing you would get that exact behavior you described.

I would write to apple and tell them the situation-- that you think the .app folder has somehow been corrupted. If you can resubmit a new uncorrupted copy of your app

as for writing files (it was just a shot in the dark) i just know you’re not allowed write to the  system.ResourceDirectory

Anyway, keep us informed how it goes.

Thanks

#10

The name of the app is

Piano For Kids Read Music – Victor M. Barba Developer

I call Apple… they say is a third party (I hate that expression)

it means they will not do anything, they send me back to Corona.

So if it’s one “corrupted” app

I do have to start all over fresh in another folder

changing ALL the names and ALL the pictures and ALL the code — just imagine that

or how can I “find out” where is the corrupted 1 or 2 files and just change those two…

is really sad and bad and strange…

well… i wanted to develop apps, so I have to do this right?

#11

That sucks. Don’t give up man. Maybe wait for the next update.

Version 2015.2545 (2015.1.24). --is BETA i believe.  Wait for the major release to the public. Then do an update of your game to iTunes OR make a simple change and do an update with Version 2015.2545 (2015.1.24)  to iTunes and see if the same thing happens.

I feel for you bro. I’m going to submit my app in may or June for an October release( HALLOWEEN GAME LOL)

I’ll check out your game at get back yo you.

The best of luck

#12

The game works fine for me man … by the way you ow me two bucks lol

but its the one that says Cindy Barba “Piano for kids - level 1”

#13

Hi Victor.  I understand how frustrating this can be and you’ve asked several questions so let me try to address them.

Corona Terminal being deprecated:  We added a console function to Corona Simulator to match the way Corona works on Windows.  We would prefer you not run “Corona Terminal”, but instead use “Corona Simulator”.  However, there is a glitch with OS-X 10.10 Yosemite where our new console doesn’t always work.   So for now, keep using “Corona Terminal” and ignore the deprecated message.

Next, your bug… You posted log information from the “Corona Simulator”.  This is different than your device’s console log.  Since you only have this error on a device, the simulator log doesn’t help us figure out what’s happening.  You need to get the information off of your phone or iPad.   If you want to get that information you have to hook the device having the problem to your computer and use Xcode to read the console log.  If you need more information how to do that, you **MUST** take the time and read our debugging guide:

http://docs.coronalabs.com/guide/basics/debugging/index.html#consoledebugging

It will take you through the process of getting the device’s log.  Once you have that we can help.

Rob

#14

Thanks Rob. I will see how that works…

As far as burnsj002 — the app you got works great! that was actually my very first app, with corona about 1 year and a half. Thanks for the purchase! –

the problem app is Piano For Kids Read Music, this one will help you to learn how to read music and the notes, it should be really good and more effects and animation, I just have to make it work.

I will do what Rob suggested and with your help from Corona Forum I will make it work, thanks for everything.

#15

Plug your iPad into your computer using the charging/sync cable and look at the console log to see if you’re getting errors:

http://docs.coronalabs.com/guide/basics/debugging/index.html

#16

Many questions…

“Note: ‘Corona Terminal’ is deprecated.  You should run the ‘Corona Simulator’ application instead.”

What do I do?

I don’t have Sublime, I have Textwrangler.

Is [console log] the same as [Corona Terminal] because I don’t see anything in there…

also… do I run the app that I install from apple store

or the app that I finish in my computer?

#17

Corona Simulator Console

Diagnostics and Lua print output will appear here

Mar 18 19:16:14.941: nsc_smb XPC: handle_event error : < Connection invalid >
Mar 18 19:16:21.150: nsc_smb XPC: handle_event error : < Connection invalid >
Mar 18 19:16:47.070:
    Copyright © 2009-2015  C o r o n a   L a b s   I n c .
Mar 18 19:16:47.070:     Version: 3.0.0
Mar 18 19:16:47.070:     Build: 2015.2545
Mar 18 19:16:47.401: Platform: iPad / x86_64 / 10.9 / AMD Radeon HD 6770M OpenGL Engine / 2.1 ATI-1.24.38 / 2015.2545
Mar 18 19:16:47.805: The file sandbox for this project is located at the following folder:
        (/Users/victormbarba/Library/Application Support/Corona Simulator/Piano For Kids Solfeo - beta 5-6585A7292D15821C41AE23380C1F93DC)
Mar 18 19:16:48.355: --> PARTICLE SYSTEM READY. LET’S ROCK.

#18

Wow. That’s scary – is there anyway the file is corrupted on apple’s end? I can tell You use particle candy:). Good luck man.

#19

Where Do you write files ?

#20

It looks like you have a connection error by the output… So you use social plug-ins or add plug-ins ? I do know when the game crashes on the device ( on the simulator it will instantly stop and tell you the error) on the device it will keep running doing all kinds of weird stuff.