Applovin paid does not display interstitial

bulupe · June 20, 2017, 7:47pm

Hello,

I have updated to new applovin plugin and with paid version I can not get any interstitial ad.

When I try with free version it starts working again.

Ps. I am switched to new usage style as well but still no luck!

Thanks
Bulent

bjsorrentino · June 20, 2017, 10:28pm

Can you post your exact init() and load()/show() code please?

Thanks,

Brent

bulupe · June 20, 2017, 11:19pm

Hi Brent,

By the way isLoaded is true but show is not doing anything.

Thank you

[lua] [“plugin.applovin.paid”] =
{
publisherId = “com.coronalabs”
},

local applovin = require( “plugin.applovin.paid” )

– this is called in main.lua

local function adAppLovinListener( event )

print("— Applovin", event.phase, event.type )

end

applovin.init( adAppLovinListener, { sdkKey=KEY } )

if (applovin.isLoaded(“interstitial”)) then
applovin.show(“interstitial”)
end

local isLoaded = applovin.isLoaded(“rewardedVideo”)

if (isLoaded) then

applovin.show(“rewardedVideo”)

display.remove(rewardedBtn)

end

[/lua]

Here is the console output;

[Device] plugin.applovin.paid: 2.0 (SDK: 4.1.0)

[Device] — Applovin init nil

[Device] — Applovin loaded rewardedVideo

[Device] — Applovin loaded interstitial

When rewardedBtn is clicked;

[Device] — Applovin displayed rewardedVideo

[Device] — Applovin playbackBegan rewardedVideo

[Device] — Applovin validationSucceeded rewardedVideo

[Device] — Applovin playbackEnded rewardedVideo

[Device] — Applovin hidden rewardedVideo

When we try to show interstitial nothing happens, isLoaded returns true but show does not do anything.

Thank you

bjsorrentino · June 21, 2017, 3:06am

Hi @bulupe,

Where are you loading ads in your code? Meaning, where do you call “applovin.load()” in the overall progression starting with “applovin.init()”?

Thanks,

Brent

ingemar_cl · June 21, 2017, 3:58am

This is a strange issue as I cannot reproduce it.

Which iOS device are you testing on (including iOS version)?
Is this happening consistently, or just intermittently?

Also as Brent mentions, where are you calling load() in the overall progression?

ingemar_cl · June 21, 2017, 4:14am

I would also recommend checking the device log for errors from the plugin.

You can use the macOS ‘Console’ app for this.

Select your device from the pane on the left
Filter on your app name

The interesting part is to monitor what happens in the log at the time you try to show an interstitial.

bulupe · June 21, 2017, 6:53am

Hi Ingremar, Brent,

The project is not small thats why I have not copied all source code here. Load is called somewhere else with the same parameters.

The most interesting thing is if I switch back to free version it starts to work again.

I will try to reproduce this is a simple project.

PS. Console does not show anything when I call show, as I said isLoaded is true but show does not work.

Thank you.

bjsorrentino · June 21, 2017, 7:00am

Hi @bulupe,

You’re not including both versions in your “build.settings” are you?

Did you try our AppLovin sample app (link near the top of the documentation) and substitute your own key in there to test?

Brent

bulupe · June 21, 2017, 7:35am

Hi Brent,

No, I am not .
I tried and its working thats why I suspect that there might be a conflict with some other plugin in real project.

Now I am trying to reproduce this in a simpler project.

Thank you.

ingemar_cl · June 21, 2017, 7:57am

@bulupe

Can you post your entire build.settings file, please?

It might help us identify your issue.

bulupe · June 21, 2017, 8:24am

settings = { &nbsp; splashScreen = &nbsp; { &nbsp; &nbsp; ios = { &nbsp; &nbsp; &nbsp; enable = true, &nbsp; &nbsp; &nbsp; image = "scl\_splash.png" &nbsp; &nbsp; }, &nbsp; &nbsp; android = { &nbsp; &nbsp; &nbsp; enable = true, &nbsp; &nbsp; &nbsp; image = "scl\_splash.png" &nbsp; &nbsp; } &nbsp; }, &nbsp;&nbsp; &nbsp;&nbsp; &nbsp; orientation = &nbsp; { &nbsp; &nbsp; default = "portrait", &nbsp; &nbsp; supported = { "portrait", } &nbsp; }, &nbsp; &nbsp;&nbsp; &nbsp; excludeFiles = &nbsp; { &nbsp; &nbsp; all = { "\*secret.txt" }, &nbsp; }, &nbsp;&nbsp; &nbsp;&nbsp; &nbsp; -- &nbsp; -- iOS Section &nbsp; -- &nbsp; iphone = &nbsp; { &nbsp; &nbsp; plist = &nbsp; &nbsp; { &nbsp; &nbsp; &nbsp; CFBundleShortVersionString = "5.5.5", &nbsp; &nbsp; &nbsp; ITSAppUsesNonExemptEncryption = false, &nbsp; &nbsp; &nbsp; UIStatusBarHidden = false, &nbsp; &nbsp; &nbsp; UIPrerenderedIcon = true, &nbsp; &nbsp; &nbsp; UILaunchStoryboardName = 'launchscreen', &nbsp; &nbsp; &nbsp; UIApplicationExitsOnSuspend = false, &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; CFBundleDisplayName = "Game", &nbsp; &nbsp; &nbsp; CFBundleName = "Game", &nbsp; &nbsp; &nbsp; CFBundleIconFiles = { &nbsp; &nbsp; &nbsp; &nbsp; "Icon.png", &nbsp; &nbsp; &nbsp; &nbsp; "Icon@2x.png", &nbsp; &nbsp; &nbsp; &nbsp; "Icon-60.png", &nbsp; &nbsp; &nbsp; &nbsp; "Icon-60@2x.png", &nbsp; &nbsp; &nbsp; &nbsp; "Icon-60@3x.png", &nbsp; &nbsp; &nbsp; &nbsp; "Icon-72.png", &nbsp; &nbsp; &nbsp; &nbsp; "Icon-72@2x.png", &nbsp; &nbsp; &nbsp; &nbsp; "Icon-76.png", &nbsp; &nbsp; &nbsp; &nbsp; "Icon-76@2x.png", &nbsp; &nbsp; &nbsp; &nbsp; "Icon-167.png", &nbsp; &nbsp; &nbsp; &nbsp; "Icon-Small-40.png", &nbsp; &nbsp; &nbsp; &nbsp; "Icon-Small-40@2x.png", &nbsp; &nbsp; &nbsp; &nbsp; "Icon-Small-50.png", &nbsp; &nbsp; &nbsp; &nbsp; "Icon-Small-50@2x.png", &nbsp; &nbsp; &nbsp; &nbsp; "Icon-Small.png", &nbsp; &nbsp; &nbsp; &nbsp; "Icon-Small@2x.png", &nbsp; &nbsp; &nbsp; &nbsp; "Icon-Small@3x.png" &nbsp; &nbsp; &nbsp; }, &nbsp; &nbsp; &nbsp; UIBackgroundModes = {"remote-notification"}, &nbsp; &nbsp; &nbsp; UILaunchImages = { &nbsp; &nbsp; &nbsp; &nbsp; { &nbsp;-- iPhone 4 Portrait &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ["UILaunchImageMinimumOSVersion"] = "7.0", &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ["UILaunchImageName"] = "Default", &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ["UILaunchImageOrientation"] = "Portrait", &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ["UILaunchImageSize"] = "{320, 480}" &nbsp; &nbsp; &nbsp; &nbsp; }, &nbsp; &nbsp; &nbsp; &nbsp; { &nbsp;-- iPhone 5 Portrait &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ["UILaunchImageMinimumOSVersion"] = "7.0", &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ["UILaunchImageName"] = "Default-568h", &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ["UILaunchImageOrientation"] = "Portrait", &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ["UILaunchImageSize"] = "{320, 568}" &nbsp; &nbsp; &nbsp; &nbsp; }, &nbsp; &nbsp; &nbsp; &nbsp; { &nbsp;-- iPad Portrait &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ["UILaunchImageMinimumOSVersion"] = "7.0", &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ["UILaunchImageName"] = "Default-Portrait", &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ["UILaunchImageOrientation"] = "Portrait", &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ["UILaunchImageSize"] = "{768, 1024}" &nbsp; &nbsp; &nbsp; &nbsp; }, &nbsp; &nbsp; &nbsp; &nbsp; { &nbsp;-- iPhone 6 Portrait &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ["UILaunchImageMinimumOSVersion"] = "8.0", &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ["UILaunchImageName"] = "Default-667h", &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ["UILaunchImageOrientation"] = "Portrait", &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ["UILaunchImageSize"] = "{375, 667}" &nbsp; &nbsp; &nbsp; &nbsp; }, &nbsp; &nbsp; &nbsp; &nbsp; { &nbsp;-- iPhone 6 Plus Portrait &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ["UILaunchImageMinimumOSVersion"] = "8.0", &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ["UILaunchImageName"] = "Default-736h", &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ["UILaunchImageOrientation"] = "Portrait", &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ["UILaunchImageSize"] = "{414, 736}" &nbsp; &nbsp; &nbsp; &nbsp; }, &nbsp; &nbsp; &nbsp; &nbsp; { &nbsp;-- iPad Pro Portrait &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ["UILaunchImageMinimumOSVersion"] = "9.0", &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ["UILaunchImageName"] = "Default-Portrait-1366", &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ["UILaunchImageOrientation"] = "Portrait", &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ["UILaunchImageSize"] = "{1024, 1366}" &nbsp; &nbsp; &nbsp; &nbsp; }, &nbsp; &nbsp; &nbsp; }, &nbsp; &nbsp; &nbsp; NSAppTransportSecurity = &nbsp; &nbsp; &nbsp; { &nbsp; &nbsp; &nbsp; &nbsp; NSAllowsArbitraryLoads=true, &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; NSExceptionDomains = &nbsp; &nbsp; &nbsp; &nbsp; { &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ["192.168.56.101"] = &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; { &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; NSIncludesSubdomains = true, &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; NSThirdPartyExceptionAllowsInsecureHTTPLoads = true, &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; }, &nbsp; &nbsp; &nbsp; &nbsp; } &nbsp; &nbsp; &nbsp; }, &nbsp; &nbsp; &nbsp; NSCalendarsUsageDescription = "No need for calendar.", &nbsp; &nbsp; &nbsp; NSPhotoLibraryUsageDescription = "This app would like to save screenshots.", &nbsp; &nbsp; &nbsp; NSCameraUsageDescription = "No need for camera.", &nbsp; &nbsp; &nbsp; FacebookAppID = "0000", &nbsp; &nbsp; &nbsp; CFBundleURLTypes = &nbsp; &nbsp; &nbsp; { &nbsp; &nbsp; &nbsp; &nbsp; { CFBundleURLSchemes = { "fb0000", } }&nbsp; &nbsp; &nbsp; &nbsp; }, &nbsp; &nbsp; &nbsp; LSApplicationQueriesSchemes = &nbsp; &nbsp; &nbsp; { &nbsp; &nbsp; &nbsp; &nbsp; "fb", &nbsp; &nbsp; &nbsp; &nbsp; "fbapi", &nbsp; &nbsp; &nbsp; &nbsp; "fbauth2", &nbsp; &nbsp; &nbsp; &nbsp; "fb-messenger-api", &nbsp; &nbsp; &nbsp; &nbsp; "fbshareextension" &nbsp; &nbsp; &nbsp; }, &nbsp; &nbsp; }, &nbsp; }, &nbsp; &nbsp; -- &nbsp; -- Android Section &nbsp; -- &nbsp; android = &nbsp; { &nbsp; &nbsp; usesPermissions = &nbsp; &nbsp; { &nbsp; &nbsp; &nbsp; "android.permission.INTERNET", &nbsp; &nbsp; &nbsp; "com.android.vending.CHECK\_LICENSE", &nbsp; &nbsp; &nbsp; "com.android.vending.BILLING", &nbsp; &nbsp; }, &nbsp; &nbsp; facebookAppId = "00000", &nbsp; &nbsp; googlePlayGamesAppId = "00000" &nbsp; }, &nbsp; &nbsp; -- Plugins Section &nbsp; plugins = &nbsp; { &nbsp; &nbsp; ["plugin.gpgs"] = &nbsp; &nbsp; { &nbsp; &nbsp; &nbsp; publisherId = "com.coronalabs", &nbsp; &nbsp; &nbsp; supportedPlatforms = {android=true } &nbsp; &nbsp; }, &nbsp; &nbsp; ["CoronaProvider.gameNetwork.apple"] = &nbsp; &nbsp; { &nbsp; &nbsp; &nbsp; publisherId = "com.coronalabs", &nbsp; &nbsp; &nbsp; supportedPlatforms = { iphone=true} &nbsp; &nbsp; }, &nbsp; &nbsp; ["plugin.OneSignal"] = &nbsp; &nbsp; { &nbsp; &nbsp; &nbsp; publisherId = "com.onesignal" &nbsp; &nbsp; }, &nbsp; &nbsp; ["plugin.applovin.paid"] = &nbsp; &nbsp; { &nbsp; &nbsp; &nbsp; publisherId = "com.coronalabs" &nbsp; &nbsp; }, &nbsp; &nbsp; ["plugin.admob"] = &nbsp; &nbsp; { &nbsp; &nbsp; &nbsp; publisherId = "com.coronalabs" &nbsp; &nbsp; }, &nbsp; &nbsp; ["plugin.math2d"] =&nbsp; &nbsp; &nbsp; { &nbsp; &nbsp; &nbsp; publisherId = "com.roaminggamer"&nbsp; &nbsp; &nbsp; }, &nbsp; &nbsp; ["plugin.googleAnalytics"] = &nbsp; &nbsp; { &nbsp; &nbsp; &nbsp; publisherId = "com.coronalabs" &nbsp; &nbsp; }, &nbsp; &nbsp; ["plugin.facebook.v4"] = &nbsp; &nbsp; { &nbsp; &nbsp; &nbsp; publisherId = "com.coronalabs", &nbsp; &nbsp; &nbsp; supportedPlatforms = { iphone=true, android=true } &nbsp; &nbsp; }, &nbsp; &nbsp; ["CoronaProvider.native.popup.social"] = &nbsp; &nbsp; { &nbsp; &nbsp; &nbsp; publisherId = "com.coronalabs", &nbsp; &nbsp; &nbsp; supportedPlatforms = { iphone=true, android=true } &nbsp; &nbsp; }, &nbsp; &nbsp; ["CoronaProvider.native.popup.activity"] = &nbsp; &nbsp; { &nbsp; &nbsp; &nbsp; publisherId = "com.coronalabs", &nbsp; &nbsp; &nbsp; supportedPlatforms = { iphone=true } &nbsp; &nbsp; }, &nbsp; &nbsp; ["plugin.kochava.faa"] = &nbsp; &nbsp; { &nbsp; &nbsp; &nbsp; publisherId = "com.coronalabs" &nbsp; &nbsp; }, &nbsp; &nbsp; ["plugin.google.iap.v3"] = &nbsp; &nbsp; { &nbsp; &nbsp; &nbsp; publisherId = "com.coronalabs", &nbsp; &nbsp; &nbsp; supportedPlatforms = { android=true } &nbsp; &nbsp; }, &nbsp; &nbsp; &nbsp; },&nbsp; }

ingemar_cl · June 21, 2017, 9:13am

@bulupe

Thanks for the settings.

However, I tried a sample app by including all of the plugins you use (except math2d), but I still cannot reproduce your issue.

Rewarded videos and interstitial ads load and display properly.

ingemar_cl · June 21, 2017, 9:46am

@bulupe

Thanks for the PM with a sample project.

I’ll have a look and get back to you.

ingemar_cl · June 23, 2017, 7:28am

@bulupe

I’ve identified the problem within the plugin. I’ll fix it and notify you on this thread when it’s live on the build server.

Sorry for the inconvenience.

ingemar_cl · June 23, 2017, 9:09am

@bulupe

The changes are live. Please try again

bulupe · June 23, 2017, 9:47am

Thank you, It seems to be working now, we will do more tests. Btw what was it related to, a plugin?

Thank you

bjsorrentino · June 20, 2017, 10:28pm

Can you post your exact init() and load()/show() code please?

Thanks,

Brent

bulupe · June 20, 2017, 11:19pm

Hi Brent,

By the way isLoaded is true but show is not doing anything.

Thank you

[lua] [“plugin.applovin.paid”] =
{
publisherId = “com.coronalabs”
},

local applovin = require( “plugin.applovin.paid” )

– this is called in main.lua

local function adAppLovinListener( event )

print("— Applovin", event.phase, event.type )

end

applovin.init( adAppLovinListener, { sdkKey=KEY } )

if (applovin.isLoaded(“interstitial”)) then
applovin.show(“interstitial”)
end

local isLoaded = applovin.isLoaded(“rewardedVideo”)

if (isLoaded) then

applovin.show(“rewardedVideo”)

display.remove(rewardedBtn)

end

[/lua]

Here is the console output;

[Device] plugin.applovin.paid: 2.0 (SDK: 4.1.0)

[Device] — Applovin init nil

[Device] — Applovin loaded rewardedVideo

[Device] — Applovin loaded interstitial

When rewardedBtn is clicked;

[Device] — Applovin displayed rewardedVideo

[Device] — Applovin playbackBegan rewardedVideo

[Device] — Applovin validationSucceeded rewardedVideo

[Device] — Applovin playbackEnded rewardedVideo

[Device] — Applovin hidden rewardedVideo

When we try to show interstitial nothing happens, isLoaded returns true but show does not do anything.

Thank you

bjsorrentino · June 21, 2017, 3:06am

Hi @bulupe,

Where are you loading ads in your code? Meaning, where do you call “applovin.load()” in the overall progression starting with “applovin.init()”?

Thanks,

Brent

ingemar_cl · June 21, 2017, 3:58am

This is a strange issue as I cannot reproduce it.

Which iOS device are you testing on (including iOS version)?
Is this happening consistently, or just intermittently?

Also as Brent mentions, where are you calling load() in the overall progression?