Appodeal failing to callback when an advert fails to load?

Solar2D General Questions/Discussion
#1

Hi Guys,

I’m getting a lot of reports from users (and replicated myself now too) that ads are not failing gracefully in our game.

If an ad fails to load in my game, I react to that in the code and let the player continue.

In the listener, I have:

event.phase == “failed”

However, I have been testing this and it seems that if I try to call an advert with airplane mode turned on (to simulate a network disconnect), there is no callback in the listener at all. The game just sits there waiting for an advert to show.

Any ideas?

Thanks,

#2

Hey Rob I’ve not used/integrated Appodeal yet however I notice it has a isLoaded call. I know it doesn’t fix the failed callback not firing but I always check the isLoaded before calling show in my ads setup.

#3

1.  There is absolutely no callback response at all?  If “Yes,” that sounds like something that should be fixed by the developer of the plugin.

  1. In the short term, I’d start a timer that bypasses the process if it takes too long.  This is a hack however and may not suit your needs.

Wish I had better insights on this. 

#4

Let me see if I can get a response for you!

#5

Hey Rob I’ve not used/integrated Appodeal yet however I notice it has a isLoaded call. I know it doesn’t fix the failed callback not firing but I always check the isLoaded before calling show in my ads setup.

#6

1.  There is absolutely no callback response at all?  If “Yes,” that sounds like something that should be fixed by the developer of the plugin.

  1. In the short term, I’d start a timer that bypasses the process if it takes too long.  This is a hack however and may not suit your needs.

Wish I had better insights on this. 

#7

Let me see if I can get a response for you!