Appodeal questions

Solar2D Monetization (in-app purchases, ads, etc.)
#1

Hi,

I’m using the Appodeal plugin to show banners and video ads. On phones this works fine, but when I use my app on iPad a banner is shown in the bottom but the rest of the screen is black. When I press the home button twice and choose my app again in the app list, the black background is gone and I see my app with a banner in the bottom as supposed. Any ideas of where this is coming from?

Another question I have is how Appodeal determines the size (width) of the banners. The app’s width and height are setup in config.lua as 320x480. The banners which are shown on an iPhone 6 aren’t full width, they are centered in the bottom of the screen with both left and right some space. I would like to see the banner to have the full width of the screen. The banners which are shown on iPads are the same ones which are shown on iPhones, so they are ‘blown up’. In other apps I’ve seen banners which are specifically for larger devices. Does Appodeal select a banner based on the width in height in config.lua?

Thanks!

#2

I’ve not seen the black screen issue myself on iPad, nor have I seen any other developers reporting that particular issue.

Does this happen every time you show a banner, or only sometimes?

As for the banner size, AFAIK the Appodeal SDK will use the native screen size regardless of Corona’s config.lua settings. However there are many ad providers in their mediation which most likely only serve 320x50 banners, and those will be used and displayed as you’ve seen in your app. Unfortunately there is currently no way to force the Appodeal SDK to only retrieve banners of a certain size on particular devices.

#3

Thanks for your quick response Ingemar!

The black screen issue happens just once. When I open my app a banner is shown, which is visible in all scenes (I just load the banner once). As said, on iPad the screen turns black (the banner is visible then), after suspending-resuming the black background is gone and doesn’t come back either until I close and restart the app.

#4

Unfortunately I can’t reproduce the black screen issue.

It would help tremendously if you could put together a small sample app that shows the issue, and file a bug report by selecting ‘Report a bug’ from the menu at the top of the screen (you don’t need to submit the app with your Appodeal credentials, as we can use our own).

#5

Hmm, tried it on another iPad which worked fine… I’ll do a little bit more research first.

Thanks anyway!

#6

I’ve not seen the black screen issue myself on iPad, nor have I seen any other developers reporting that particular issue.

Does this happen every time you show a banner, or only sometimes?

As for the banner size, AFAIK the Appodeal SDK will use the native screen size regardless of Corona’s config.lua settings. However there are many ad providers in their mediation which most likely only serve 320x50 banners, and those will be used and displayed as you’ve seen in your app. Unfortunately there is currently no way to force the Appodeal SDK to only retrieve banners of a certain size on particular devices.

#7

Thanks for your quick response Ingemar!

The black screen issue happens just once. When I open my app a banner is shown, which is visible in all scenes (I just load the banner once). As said, on iPad the screen turns black (the banner is visible then), after suspending-resuming the black background is gone and doesn’t come back either until I close and restart the app.

#8

Unfortunately I can’t reproduce the black screen issue.

It would help tremendously if you could put together a small sample app that shows the issue, and file a bug report by selecting ‘Report a bug’ from the menu at the top of the screen (you don’t need to submit the app with your Appodeal credentials, as we can use our own).

#9

Hmm, tried it on another iPad which worked fine… I’ll do a little bit more research first.

Thanks anyway!