Audio Issue with Kidoz?

Solar2D Monetization (in-app purchases, ads, etc.)
#1

Hello. I seem to be having an issue with my app audio not returning after an ad is displayed when using Kidoz. The audio loads and plays fine when the app is launched and the actual ad has audio. It’s just when you return to the game it’s completely silent. Has anyone else encountered this?

#2

Strange. We have not had this report from other developers using the plugin.

Could you provide some more info to help us solve this issue?

It would be helpful if you could mention which OS / OS version this is happening on.

Also if you could specify which other plugins you are using.

#3

Hi Guys,

I’m having the same issue with “feedView” and “interstitial”. I could capture the device log with interstitial. Here is the log.

[Device] web log: INTERSTITIAL v 1.0.6 >> Exit button clicked

[Device] web log: INTERSTITIAL v 1.0.6 >> onInvokeCloseClick

[Device] evaluateJavaScript error : A JavaScript exception occurred

[Device] Error Domain=WKErrorDomain Code=4 “A JavaScript exception occurred” UserInfo={NSLocalizedDescription=A JavaScript exception occurred}

I have plugins. Flurry, Kidoz and google.iap.v3

Platform: Macbook pro(OS x El Capitan version 10.11.6)
Corona SDK: Version 2016.2951 (2016.9.17)
Device: iPhone 6(iOS 9.3.5)

I hope these info would be enough to solve the issue.

Regards,
Usman Mughal
 

#4

Strange. We have not had this report from other developers using the plugin.

Could you provide some more info to help us solve this issue?

It would be helpful if you could mention which OS / OS version this is happening on.

Also if you could specify which other plugins you are using.

#5

Hi Guys,

I’m having the same issue with “feedView” and “interstitial”. I could capture the device log with interstitial. Here is the log.

[Device] web log: INTERSTITIAL v 1.0.6 >> Exit button clicked

[Device] web log: INTERSTITIAL v 1.0.6 >> onInvokeCloseClick

[Device] evaluateJavaScript error : A JavaScript exception occurred

[Device] Error Domain=WKErrorDomain Code=4 “A JavaScript exception occurred” UserInfo={NSLocalizedDescription=A JavaScript exception occurred}

I have plugins. Flurry, Kidoz and google.iap.v3

Platform: Macbook pro(OS x El Capitan version 10.11.6)
Corona SDK: Version 2016.2951 (2016.9.17)
Device: iPhone 6(iOS 9.3.5)

I hope these info would be enough to solve the issue.

Regards,
Usman Mughal