Authorize a second machine

Hello, I can not authorize a second computer. He says I have already using this software in another computer. I understand that I have right to two licenses, right?

PD. Sorry for my poor english.

thanks
My username is miguelsignes [import]uid: 69841 topic_id: 18865 reply_id: 318865[/import]

Hey there,

Your license will work on two machines at once, yes.

Clearly there has been an issue at some point with auth/deauth, but you can get your computer deauthorized by contacting support here; http://developer.anscamobile.com/forms/support

You will then be able to use your license on two machines.

Peach :slight_smile: [import]uid: 52491 topic_id: 18865 reply_id: 72668[/import]

Thks peach! [import]uid: 69841 topic_id: 18865 reply_id: 72670[/import]

Hello. Corona seems to only allow me to authorize one machine. I’ve tried de-authorizing and then re-authorizing my main machine and then trying to login with my same credentials on another machine and it says “already authorized on another machine”…any ideas?
Thanks. [import]uid: 88842 topic_id: 18865 reply_id: 88896[/import]

It will turn out you somehow have 2 authorized. It might be a different machine or perhaps your own prior to a reinstall not being deauth’d. (Sometimes it can be a little odd ;))

But yes - we can fix that - use this form; http://developer.anscamobile.com/forms/support

Request a deauth from there and you’ll be able to do it on two computers again :slight_smile: [import]uid: 52491 topic_id: 18865 reply_id: 88988[/import]

Thanks for the reply. I put in a support ticket yesterday. I had only ever authorized one machine…turned out you guys had to de-authorize from your system before allowing two machines to authorize. [import]uid: 88842 topic_id: 18865 reply_id: 89122[/import]

That’s odd, I haven’t heard that - it’s normally a result of something come awry.

Either way glad to hear you’re sorted :slight_smile: [import]uid: 52491 topic_id: 18865 reply_id: 89224[/import]