Better Tech Support needed from Corona Staff

Solar2D General Questions/Discussion
#1

I have a problem that is preventing me from selling on the app store. I’ve canvassed the forums and there seems to be little input from Corona staff on these issues. I know Carlos is excellent at responding but if he is not available, what are our choices?

I need specific help with SIGABRT crashes. I need to get access to the .dSYM file to interpret a crash file from Apple. My app’s been rejected twice and I can’t replicate the problem here. Who at Corona can help me? [import]uid: 64093 topic_id: 15963 reply_id: 315963[/import]

#2

support@anscamobile.com and http://www.anscamobile.com/corona/support/

did you reach support? did you enter a bug? what bug number is it? did you attach the sym file to the bug?

bugs.anscamobile.com

c.
[import]uid: 24 topic_id: 15963 reply_id: 59122[/import]

#3

Where do I find the .dSYM file? It’s unclear from the forum postings where on my system it’s located? [import]uid: 64093 topic_id: 15963 reply_id: 59129[/import]