Hi,
I’ve got a serious problem with my new application on the AppStore Music4Kids.
I did a lot of tests, on all iPad models and all iPhone models.
Everything worked fine for me.
I used Corona Version 2013.1242 (2013.10.24)
A lot of users downloaded my app on the appStore. In general, when users launch the app, there is no problem.
But few users have a problem : when they launch Music4Kids, they got the loading screen and just after, a BLACK screen.
A user post example today :
"When I open the application it does not work. It shows only a black screen. Can you help me solving the problem? "
In general users who have problems have the 7.0.4 iOS version.
I did more tests this morning on iPhone 5s, iPad air, and iPhone 4s.
No problem at all. Everything works fine.
I read this tutorial http://www.coronalabs.com/blog/2013/07/09/tutorial-basic-debugging/
So I used Xcode Organizer
1 - Below the log on my console after launching Music4Kids dev prototype on my iPhone 5s with iOS 7.0.4.
The app is launching normaly, with no problem.
Dec 11 13:46:26 iPhone-de-Olivier-Romanetti kernel[0] \<Debug\>: launchd[1095] Container: /private/var/mobile/Applications/A7EF876C-055A-4A2C-8D64-21354B9E571F (sandbox) Dec 11 13:46:26 iPhone-de-Olivier-Romanetti M4K\_iPhone5s[1095] \<Warning\>: iPhone5
As you can see, there’s a warning
2 - Below the log on my console after launching Music4Kids prod version , bought on the AppStore on my iPhone 5s with iOS 7.0.4.
The app is launching normaly, with no problem.
Dec 11 14:09:11 iPhone-de-Olivier-Romanetti kernel[0] \<Debug\>: launchd[1120] Container: /private/var/mobile/Applications/24B6D8F0-D5B3-47D3-B53B-C433ACE6E38C (sandbox) Dec 11 14:09:11 iPhone-de-Olivier-Romanetti assistantd[1121] \<Notice\>: connection 2 total: 1, connected: 0, added new subflow [cid=1, state=Waiting, ifindex=9] Dec 11 14:09:11 iPhone-de-Olivier-Romanetti assistantd[1121] \<Notice\>: connection 2 total: 1, connected: 1, new connected subflow [cid=1, state=Connected, ifindex=9, preferred, mp\_capable] Dec 11 14:09:11 iPhone-de-Olivier-Romanetti assistantd[1121] \<Notice\>: connection 2 total: 2, connected: 1, added new subflow [cid=2, state=Waiting, ifindex=2] Dec 11 14:09:11 iPhone-de-Olivier-Romanetti awdd[1122] \<Error\>: CoreLocation: CLClient is deprecated. Will be obsolete soon. Dec 11 14:09:12 iPhone-de-Olivier-Romanetti assistant\_service[1123] \<Warning\>: [MPAssistantStationSyncHandler] Begin sync with anchor: , validity: 0, model validity: 0 Dec 11 14:09:12 iPhone-de-Olivier-Romanetti assistant\_service[1123] \<Warning\>: [MPAssistantStationSyncHandler] Found 0 revisions to sync. Dec 11 14:09:12 iPhone-de-Olivier-Romanetti assistant\_service[1123] \<Warning\>: [MPAssistantStationSyncHandler] Sync ended. Dec 11 14:09:12 iPhone-de-Olivier-Romanetti assistant\_service[1123] \<Warning\>: {MediaLibrary} Database validation succeeded Dec 11 14:09:15 iPhone-de-Olivier-Romanetti assistantd[1121] \<Notice\>: connection 2 total: 2, connected: 2, new connected subflow [cid=2, state=Connected, ifindex=2, mp\_capable]
As you can see, there are Warnings too.
Any help would be VERY appreciated to solve this problem.
Thank you very much
Best regards,
Olivier