Blank Emails From Users

I have a contact button in my app that when pressed brings up the native email window, the app is only out for iOS. This functionality seems to work great.

The weird thing is that I have people clicking on my contact button and sending me blank emails.

At first it was just a few, but now that I have a fair amount of people using the app they are starting to fill up my inbox.

I get a couple every hour. I also get some emails from people that are not blank, but the majority are overwhelmingly blank.

Anyone else have this problem? Is it possible they are bots? I really can’t figure this one out…

You should test it and see if you’re getting the blank messages if you cancel the popup. I’m assuming you’re using native.showPopup(“email”…)

Rob

Hey Rob,

I tried every combination of buttons I could… but without hitting send it is not accidentally sending an email. I thought for a minute maybe it was people that didn’t speak english and didn’t know how to close the dialog so they hit the send button. But that makes no sense because it should pop up in their native language right? 

Also, I am using native.showPopup(“email”…)

Thanks,

Sam

I get lots of blank emails, I think peeps just hit send

You should test it and see if you’re getting the blank messages if you cancel the popup. I’m assuming you’re using native.showPopup(“email”…)

Rob

Hey Rob,

I tried every combination of buttons I could… but without hitting send it is not accidentally sending an email. I thought for a minute maybe it was people that didn’t speak english and didn’t know how to close the dialog so they hit the send button. But that makes no sense because it should pop up in their native language right? 

Also, I am using native.showPopup(“email”…)

Thanks,

Sam

I get lots of blank emails, I think peeps just hit send