Bugs - best way to report?

Outlaw Game Tools
#1

What is the best way to report bugs in beta version? [import]uid: 10507 topic_id: 4909 reply_id: 304909[/import]

#2

Sorry for this topic. I have found the way: http://coronaprojectmanager.zendesk.com/home [import]uid: 10507 topic_id: 4909 reply_id: 15834[/import]

#3

Yep, that’s the best way and I did get your report – thanks.

I prefer to keep bug reports from the beta versions off the forums. Sometimes those builds have problems that people using the release version will never see, like debug messages, etc. :slight_smile:

Thanks.

Jay
[import]uid: 9440 topic_id: 4909 reply_id: 15874[/import]

#4

Thank Jay for Your answer. I understand this. Thats why i didn’t want to post it on the forum. I know it was Your good will to give the beta version to the public. You could simply wait when it will be polished enough to promote it to release build.

And guess what. I love it!

Piotr [import]uid: 10507 topic_id: 4909 reply_id: 15876[/import]

#5

Is this still the best way to report bugs? I submitted a ticket on Feb 15th and I haven’t received any form of response to even indicate it was acknowledged.
[import]uid: 10060 topic_id: 4909 reply_id: 25112[/import]

#6

Honestly, I suck at customer support sometimes. As a one-man shop doing everything, sometimes I push something off to the side, meaning to get back to it, and then just forget about it.

If your first initial is L I just looked up your trouble ticket and answered it.

And if anyone else is wondering what’s going on, a nudge in my direction is usually appreciated. And sometimes necessary, sad to say.

Jay
[import]uid: 9440 topic_id: 4909 reply_id: 25200[/import]