Build Error - Not Subscribed to Save.plugin

Other
#1

Hi team,

I am having build error. I’ve purchased the Pelagic’s Save plugin but I can’t build with it saying I’m not subscribed. I emailed Pelagic about this no reply yet. Hope you can help me.

#2

Please email support AT coronalabs.com and have them investigate this for you.

One common error is buying the plugin on one email address but having Corona logged into a different email address.

Rob

#3

Hi Rob,

I am only using 1 email address for my corona account. I already emailed corona support. Still no response.I have a deadline for this project hope you can help me. Thanks!

#4

I searched our support database and I don’t see any email from you about this. Can you please try and email support@coronalabs.com again? I don’t have access to the tools to look at your license information.

Rob

#5

Hi Rob,

I’ve resent an email. Kindly check it. Thanks!

#6

We have received the message. Someone with the support team will reach out to you soon.

Rob

#7

Please email support AT coronalabs.com and have them investigate this for you.

One common error is buying the plugin on one email address but having Corona logged into a different email address.

Rob

#8

Hi Rob,

I am only using 1 email address for my corona account. I already emailed corona support. Still no response.I have a deadline for this project hope you can help me. Thanks!

#9

I searched our support database and I don’t see any email from you about this. Can you please try and email support@coronalabs.com again? I don’t have access to the tools to look at your license information.

Rob

#10

Hi Rob,

I’ve resent an email. Kindly check it. Thanks!

#11

We have received the message. Someone with the support team will reach out to you soon.

Rob