I need help and Google isn’t responding to my emails. I released my app called Hidden Treasure 2 and none of my family or friends can purchase the app from their devices. They can see the app but there is no buy button. They can buy it from the market on the web.
I know that most purchases are made from the phone/tablet so having that button working is a necessity.
Can someone help me?
Can anyone see the buy button on their device? [import]uid: 34001 topic_id: 14386 reply_id: 314386[/import]
I guess something went wrong when it got put on the market. Just rebuild it with one higher version number and update it on Android Market. Might fix it [import]uid: 8872 topic_id: 14386 reply_id: 53545[/import]
Thank you for your help. I tried uploading a new version with a higher version number. It didn’t work.
I guess it is hopeless. [import]uid: 34001 topic_id: 14386 reply_id: 54204[/import]
If you submitted it as Defiant Technologies then yes I can see the buy button from my Droid X. [import]uid: 64596 topic_id: 14386 reply_id: 54206[/import]
My guess is that google checkout may not be supported in the market chosen as an application developer. Only a guess. [import]uid: 55009 topic_id: 14386 reply_id: 54241[/import]
It looks like kam187’s idea to republish might have worked. People with android phones seem to see the app. But the tablets cannot see them. Including my only android device the Galaxy Tab 7.
So thank you everyone for all your help. [import]uid: 34001 topic_id: 14386 reply_id: 54459[/import]
Worst case scenario, you can rebuild with a different com name and upload it again. Then just disable the original. I had to do that with my initial release when i accidentally lost my key!
Better to do it as early as possible before too many people buy it. You might want to try just uploading with a different com name anyway to see if it works, and then just disable it until you decide what to do. [import]uid: 8872 topic_id: 14386 reply_id: 54489[/import]