Can I upgrade my iOS Indie account to a Pro account?

Solar2D General Questions/Discussion
#1

I currently have a Corona iOS Indie account. A client of mine wants an app deployed on Android.

Is there a way to upgrade from the Indie account to a Pro account? Or am I stuck ordering the Android Indie account as well? [import]uid: 52771 topic_id: 19473 reply_id: 319473[/import]

#2

Hi,

I have basically the same question. I am about to get an indie IOS license but I would like to “eventually” be able to target Nook and Fire. Is there an upgrade path for IOS indie? Is it true that the Android licence won’t allow you to build for Nook or Fire?

Love to know about this question before I buy!

Thanks.

Mo
[import]uid: 49236 topic_id: 19473 reply_id: 75139[/import]

#3

Hey guys,

There is an upgrade path available. If you’re interested in upgrading from Indie to Pro you should use this form to contact support who will get back to you with the next steps; http://developer.anscamobile.com/forms/support

Peach :slight_smile: [import]uid: 52491 topic_id: 19473 reply_id: 75219[/import]

#4

Sorry to be posting…

but I have to say that Ive done the Upgrade of my subscription like Mrs. Peachs said above and all were more than rapid and good! That`s easy and trouble free way to upgrade so I also recommend.

Resuming: The Ansca Staff got in touch with me and all were quickly done. :slight_smile:

Cheers,
Rodrigo. [import]uid: 89165 topic_id: 19473 reply_id: 75226[/import]

#5

This is such a great news! I was hoping to start with ios licence and then release for Nook and Fire.

Thanks Peach!

MO [import]uid: 49236 topic_id: 19473 reply_id: 75246[/import]

#6

Thanks for those details, Rodrigo :slight_smile:

No worries MO, best of luck with your app :slight_smile:

Peach [import]uid: 52491 topic_id: 19473 reply_id: 75252[/import]

#7

You Welcome Mrs. Peach! :slight_smile:

Merry Christmas!
[import]uid: 89165 topic_id: 19473 reply_id: 75263[/import]

#8

Thanks for the clarification!

I think this should be made more obvious on the purchase page. An “upgrade” button if I’m logged in would make things a lot clearer. As well as clear ways to purchase an upgrade instead of having to use a support form. I had the form open but the format it uses is meant for bug reporting, not requests.

Making it as simple as possible for me to try, purchase and then upgrade makes it easier for me to accept the financial hit. The trial and purchase parts are good, just the upgrade needs work.

Keep it up! Happy holidays! [import]uid: 52771 topic_id: 19473 reply_id: 75269[/import]

#9

You too Rodrigo :slight_smile:

izamojc, I agree; I’ll bring it up in our next meeting.

Peach :slight_smile: [import]uid: 52491 topic_id: 19473 reply_id: 75413[/import]

#10

We need upgrade to ProLicense, should we wait or make a support request. [import]uid: 9190 topic_id: 19473 reply_id: 86249[/import]

#11

Support request, please - we are still a way off getting an upgrade page sorted out.

Peach :slight_smile: [import]uid: 52491 topic_id: 19473 reply_id: 86278[/import]

#12

I don’t suppose the upgrade price is pro-rated depending on how much time on your original subscription is left? [import]uid: 115248 topic_id: 19473 reply_id: 96326[/import]

#13

Hey wherespedro,

The price actually IS based on how much time is left on your Indie sub when upgrading. So if you upgrade after having Indie for 2 months you’ll get a better price than upgrading at 6 months, etc.

If you use the form someone will be able to give you specific details :slight_smile:

Peach [import]uid: 52491 topic_id: 19473 reply_id: 96503[/import]

#14

Hello,

I purchased an Indie subscription with the intention of porting my Android game to Nook and Amazon at the end. That’s why I need a pro subscription. I sent an email to support but I did not receive a feedback to get a pro subscription.

I have tried several times but no luck so far.

Please advise me on how I can upgrade my subscription.

Thanks a lot!

JMT [import]uid: 159084 topic_id: 19473 reply_id: 114462[/import]

#15

Hey JMT,

I will pass this along and someone should be in touch with you on Monday.

Apologies for the delay, we will get it resolved.

Peach [import]uid: 52491 topic_id: 19473 reply_id: 114571[/import]

#16

Peach,

Sounds great!

Thanks!

JMT [import]uid: 159084 topic_id: 19473 reply_id: 114591[/import]

#17

Peach,

I hope you are doing well.

Any update on this?

Thanks!

JMT [import]uid: 159084 topic_id: 19473 reply_id: 114821[/import]

#18

I am sorry, this should have been addressed - I suppose being Monday morning my email must have gotten buried. Will see to it that this is addressed in the morning.

Thanks for your patience and lovely manners, it’s always appreciated when things like this happen.

Peach :slight_smile: [import]uid: 52491 topic_id: 19473 reply_id: 114912[/import]

#19

Hello Peach,

Thanks for your email. I appreciate your prompt response.

We are looking forward to using the pro version.

Let me know if you have any additional question.

Best regards,

JMT [import]uid: 159084 topic_id: 19473 reply_id: 114938[/import]

#20

JMT - sorry about the delay. We are having some minor bug issues in our coupon/upgrade system and it’s taking a bit longer than I would like. I’ve gone ahead and upgraded you to Pro. Someone will follow up with you directly in the next couple of days to settle how the payment should be made. But for now you should be up and running with Pro.
Thanks,

David [import]uid: 10668 topic_id: 19473 reply_id: 114942[/import]