Cannot reactivate subscription Pro after renew

Solar2D Daily Builds and Public Releases
#1

Hi,

Yesterday my subscription of indie Game Edition end, today I did renew for the Pro edition, before and after re-run the Corona Simulator, say that I need to make a subscription, its continue saying the same, ITS IMPOSSIBLE TO DE-AUTORIZE AND RE-AUTHORIZE AGAIN!!! No option possible to select the App Menu in order to do that. Now What I can do in order to continue???

I am using the last two daily builds.

Anyone know where is the support page???

Varela [import]uid: 8423 topic_id: 14988 reply_id: 314988[/import]

#2

Hi.

Please send a email to: cicaza [at] anscamobile.com

He will fix your problem asap :slight_smile: [import]uid: 84637 topic_id: 14988 reply_id: 55359[/import]

#3

Thnx! [import]uid: 8423 topic_id: 14988 reply_id: 55367[/import]

#4

On a side note, just for future reference, there are a few links to the support page around but the easiest way to get to it is to look at your thread.

See the box where you’d make a new reply to this thread?

Look above it, there’s this line;

If you’re a Corona subscriber just use our support request form.

Peach :slight_smile: [import]uid: 52491 topic_id: 14988 reply_id: 55487[/import]

#5

Thanks Peach!

After start this thread, I saw that support link, then filled, send it, but answer yet : ((

Thanks again!

regards,

Varela [import]uid: 8423 topic_id: 14988 reply_id: 55511[/import]

#6

@ Solved!

I did remove some .plist files:

Remove two files in ~/library/Preferences/ folder:

com.anscamobile.ratatouille.plist
com.anscamobile.Corona_Simulator.plist

thnx!
@Closed [import]uid: 8423 topic_id: 14988 reply_id: 55677[/import]

#7

I had the same problem.

I have just resolve by doing :

Open Terminal

Type :

[bash]cd Library/Preferences

sudo rm com.ansca*
[/bash]
Then relaunch the app.

Forums are great but they are also a waste of time.

Maybe a wiki or a consolidated doc would be easier and faster for all of us.

[import]uid: 5578 topic_id: 14988 reply_id: 96853[/import]