Can't De-Authorize

General (non-technical) K-12 / University
#1

Admittedly, this isn’t directly education-related, but I’m not seeing anywhere specific for this …

I had to wipe/reinstall my laptop recently, and Corona was authorized on it. There seems to be no way to de-authorize so that I can re-authorize on the same laptop.

Is that correct? And if so, what is my recourse?

Thanks!

Bill Stone [import]uid: 157509 topic_id: 27990 reply_id: 327990[/import]

#2

Hey there, you need to contact support to get a manual deauthorization. Use this form; http://developer.anscamobile.com/forms/support

They’ll be able to help you out.

Peach :slight_smile: [import]uid: 52491 topic_id: 27990 reply_id: 113330[/import]