CHARTBOOST - MORE GAMES: No close button? (Android)

[LairdGames]

Hi,

Panic mode!!! I noticed that all my games (including the upcoming) which uses Chartboost “more apps” are missing the closing button on the top right. It actually missing the top banner as well since I can see my game background above the advertized games.

I know that Chartboost updated their MoreApps so i am assuming that’s the reason I lost the banner and the close button. I can see that in their new system, you can customize the top banner and the close button in the moreApps window. They also said the customization only work ios for now. 

The questions are:

1- Did any of you noticed this issue (missing close button)?

2- Anyway to fix that somehow? I tried both an old Chartboost  directory and the newest one have the issue so I am assuming the solution is in the dashboard settings. 

3- Since they say it won’t work with Android for now, anyway to go back to the old dashboard?

This is very frustrating! For now, I paused all my “more games” campaign since players needs the close button! 

Thanks for any suggestions/pointers.

Mo

ps: The Chartboost interstitial seems to still work fine (at least they shows up…not sure if they actually works in term of install!)

[LairdGames]

Really nobody has this Chartboost issue on Android? Maybe it is just me then

Mo

[davebollinger]

I’m using Chartboost 3.2.3 on Android, but only for interstitials, because the more apps wall is completely illegible for my chosen content size.  Even for the interstitials I had to modify/rebuild the source (again:  my content size vs it’s sizing logic) because it would sometimes position the close button just to the upper-right, off screen.

Is your native content size320x480, or equiv aspect, or something totally different?  If different, then your problem source is probably similar to mine, tho I can’t offer any specific help wrt the more apps portion.

There is an unstable “3.3” development branch that might (some day) better address resolution issues (potentially fixing your close button placement?) but no timeline that i’m aware of.  Or there’s Gremlin Interactive who are working on a plugin for more direct access to the native sdk, fe:  http://forums.coronalabs.com/topic/47566-chartboost-not-working-any-longer/

fwiw,hth

[LairdGames]

Thanks Dave so much. I just got a message back from Chartboost saying that fixed a bug this week on their and that everything should AOK now. Unfortunately I do not have an android device but Scott (from the FB forum) is telling me that he sees ads and the close button in my app (more games button) So I think it is ok now. Of course I will love if you (or someone here ) can also check it for me. Here the link to the app:

https://play.google.com/store/apps/details?id=com.lairdtopfreegames.StickmanParkour&hl=en

1- Do you see any ads listed when pressing the more button? (appear when the gameplay is done)

2- Do you a close button (top right) ?

Thanks again Dave!

Mo

[davebollinger]

yep, close button present.  :)   (i’d be curious about your setup - content size/chartboost version/etc… wonder why your more apps works and mine doesn’t - or maybe just cuz you’re landscape, ?)  btw, noticed you have READ_PHONE_STATE permission, which Chartboost apparently forbids – are you actually getting installs properly credited?

[LairdGames]

OMG! That’s may explain why I do not  get many downloads. I got one today for stickman but not sure if I am not missing some more. I Thank you so much for catching that! I just checked and sure enough you are right.  Here my permissions for Android:

 usesPermissions =

   {

      “android.permission.INTERNET”,

      “com.android.vending.BILLING”,

      “android.permission.ACCESS_WIFI_STATE”,

      “android.permission.READ_PHONE_STATE”,

      “android.permission.ACCESS_NETWORK_STATE”,

         

   },

Not sure the one I need and the one i need to delete. I guess the read-phone-state needs to go. 

For your issue, maybe my config file can help (got it from the forum) It seems to work fine on android, kindle and ios.

– config.lua

application = 

{

    content = 

    { 

        width = 320 * (display.pixelHeight/display.pixelWidth>1.5 and 1 or 1.5/(display.pixelHeight/display.pixelWidth)),

        height = 480 * (display.pixelHeight/display.pixelWidth<1.5 and 1 or (display.pixelHeight/display.pixelWidth)/1.5),

        scale = “letterbox”,

        imageSuffix =

        {

            ["@2x"] = 1.5,

            ["@4x"] = 3.0,

        },

    },

}

The funny part is that NOW my ios app seems to have issue with no close button!!!

https://itunes.apple.com/us/app/flashy-bird-hd-impossible/id822449971?ls=1&mt=8

I will keep you posted. it 

Please let me know if you have any more questions.

Mo

[LairdGames]

Really nobody has this Chartboost issue on Android? Maybe it is just me then

Mo

[davebollinger]

I’m using Chartboost 3.2.3 on Android, but only for interstitials, because the more apps wall is completely illegible for my chosen content size.  Even for the interstitials I had to modify/rebuild the source (again:  my content size vs it’s sizing logic) because it would sometimes position the close button just to the upper-right, off screen.

Is your native content size320x480, or equiv aspect, or something totally different?  If different, then your problem source is probably similar to mine, tho I can’t offer any specific help wrt the more apps portion.

There is an unstable “3.3” development branch that might (some day) better address resolution issues (potentially fixing your close button placement?) but no timeline that i’m aware of.  Or there’s Gremlin Interactive who are working on a plugin for more direct access to the native sdk, fe:  http://forums.coronalabs.com/topic/47566-chartboost-not-working-any-longer/

fwiw,hth

[LairdGames]

Thanks Dave so much. I just got a message back from Chartboost saying that fixed a bug this week on their and that everything should AOK now. Unfortunately I do not have an android device but Scott (from the FB forum) is telling me that he sees ads and the close button in my app (more games button) So I think it is ok now. Of course I will love if you (or someone here ) can also check it for me. Here the link to the app:

https://play.google.com/store/apps/details?id=com.lairdtopfreegames.StickmanParkour&hl=en

1- Do you see any ads listed when pressing the more button? (appear when the gameplay is done)

2- Do you a close button (top right) ?

Thanks again Dave!

Mo

[davebollinger]

yep, close button present.  :)   (i’d be curious about your setup - content size/chartboost version/etc… wonder why your more apps works and mine doesn’t - or maybe just cuz you’re landscape, ?)  btw, noticed you have READ_PHONE_STATE permission, which Chartboost apparently forbids – are you actually getting installs properly credited?

[LairdGames]

OMG! That’s may explain why I do not  get many downloads. I got one today for stickman but not sure if I am not missing some more. I Thank you so much for catching that! I just checked and sure enough you are right.  Here my permissions for Android:

 usesPermissions =

   {

      “android.permission.INTERNET”,

      “com.android.vending.BILLING”,

      “android.permission.ACCESS_WIFI_STATE”,

      “android.permission.READ_PHONE_STATE”,

      “android.permission.ACCESS_NETWORK_STATE”,

         

   },

Not sure the one I need and the one i need to delete. I guess the read-phone-state needs to go. 

For your issue, maybe my config file can help (got it from the forum) It seems to work fine on android, kindle and ios.

– config.lua

application = 

{

    content = 

    { 

        width = 320 * (display.pixelHeight/display.pixelWidth>1.5 and 1 or 1.5/(display.pixelHeight/display.pixelWidth)),

        height = 480 * (display.pixelHeight/display.pixelWidth<1.5 and 1 or (display.pixelHeight/display.pixelWidth)/1.5),

        scale = “letterbox”,

        imageSuffix =

        {

            ["@2x"] = 1.5,

            ["@4x"] = 3.0,

        },

    },

}

The funny part is that NOW my ios app seems to have issue with no close button!!!

https://itunes.apple.com/us/app/flashy-bird-hd-impossible/id822449971?ls=1&mt=8

I will keep you posted. it 

Please let me know if you have any more questions.

Mo