Constantly repeating Unexpected Exception + Low performance

Glider (IDE)
#1

Hi,

I constantly get an Unexpected exception notification like the following one.

A java.lang.NullPointerException exception has occurred.

    Click Show Details or see the messages.log file located in your /Users/ernestbofill/Library/Application Support/luaglider2/dev/var/log folder.

Additionally the application often collapses or responds slowly, I don’t know if it is related.

I am using a 2013 macbook pro retina with core i7 and 8BG ram, it shouldn’t be a hardware issue.

Ernest.

#2

You should submit a bug report (see top of page “Report a Bug”) with code to replicate the problem and specifying precisely which version/daily build you are using.

#3

Hello Igenapps,

The performance issues have slowly been getting better with each minor update. We are testing a new method that will hopefully fix the issue for good. We expect it to be released within a few days.

Also please send us logs via help-> upload logs.

@Horacebury,

Thanks for your help

Regards,

M.Y. Developers

#4

Hi,

I keep having trouble with it. I started over with another project, but many times as soon as I launch lua glider it collapses before I can’t even open a file.

Additionally and maybe related, I cannot update it. Going to help->CheckUpdates says ‘Checking for updates failed’ and I should check the proxy settings, I disable proxy, test connexion successfully in the same page I disable it and still get no connexion checking for updates.

My current version is 2.0.15

Thanks

#5

Hello Igenapps,

This is a pretty serious issue, thanks for bringing it to our attention and uploading logs. Please update Glider via help-> check for updates and the problem should be solved.

Regards,

M.Y. Developers

#6

I finally got it updated. Not sure what happened because I followed the same process.

It seems to be working a lot better now.

Thanks for the support

#7

Hello Igenapps,

Yes we specifically fixed the issue you were having in the update. Glad you are no longer having the problem. 

Regards,

M.Y. Developers

#8

You should submit a bug report (see top of page “Report a Bug”) with code to replicate the problem and specifying precisely which version/daily build you are using.

#9

Hello Igenapps,

The performance issues have slowly been getting better with each minor update. We are testing a new method that will hopefully fix the issue for good. We expect it to be released within a few days.

Also please send us logs via help-> upload logs.

@Horacebury,

Thanks for your help

Regards,

M.Y. Developers

#10

Hi,

I keep having trouble with it. I started over with another project, but many times as soon as I launch lua glider it collapses before I can’t even open a file.

Additionally and maybe related, I cannot update it. Going to help->CheckUpdates says ‘Checking for updates failed’ and I should check the proxy settings, I disable proxy, test connexion successfully in the same page I disable it and still get no connexion checking for updates.

My current version is 2.0.15

Thanks

#11

Hello Igenapps,

This is a pretty serious issue, thanks for bringing it to our attention and uploading logs. Please update Glider via help-> check for updates and the problem should be solved.

Regards,

M.Y. Developers

#12

I finally got it updated. Not sure what happened because I followed the same process.

It seems to be working a lot better now.

Thanks for the support

#13

Hello Igenapps,

Yes we specifically fixed the issue you were having in the update. Glad you are no longer having the problem. 

Regards,

M.Y. Developers