I have two accounts, one indie and one free, which should allow me to install on three computers. I have two Macs and a PC.
I just deauthorized and uninstalled Corona on one of the Macs after noticing that its build was old. Now, I can’t authorize it.
So only, two computers are authorized so far.
My emails are:
info … at … berrymobi … dot … com
iolo72 … at … hotmail … dot … com
Thanks! [import]uid: 39031 topic_id: 17218 reply_id: 317218[/import]
i can only deauthorize your paid subscription at berrymobi - the other one you will need to manually deauthorize
quit corona
relaunch
enter credentials
if that fails goto /users/library/preferences and delete up to three files in there that start with com.anscamobile.
c
[import]uid: 24 topic_id: 17218 reply_id: 64927[/import]
I have deauthorized and reauthorized the paid subscription successfully.
I will try deleting preferences, which I always forget to do.
Thanks, Carlos! [import]uid: 39031 topic_id: 17218 reply_id: 64930[/import]
Also: for future reference, to ensure your problem gets solved, you can submit a support request if you have account-specific issues such as these:
http://developer.anscamobile.com/forms/support
Forum threads tend to get buried pretty deep, pretty fast and we’d hate for an issue like this to get buried before we’re able to see the thread. This also keeps you from having to expose account-specific details to other users. 
[import]uid: 52430 topic_id: 17218 reply_id: 64960[/import]
Thanks, Jon.
I was searching high and low for Contact or Support link on the website but wasn’t able to find it. I just noticed a ticket submission under Purchase [import]uid: 39031 topic_id: 17218 reply_id: 64978[/import]