I bought a new iMac to use instead of my macbook pro but nothing happened when I try to de-authorise the macbook so I can’t use corona with the new imac …
CoronaSDK-2011.704a.dmg [import]uid: 30601 topic_id: 24417 reply_id: 324417[/import]
Just contact support[at]anscamobile and they will help you out! [import]uid: 29181 topic_id: 24417 reply_id: 98868[/import]
For future reference we prefer if you use this form; http://developer.anscamobile.com/forms/support
Thanks,
Peach 
[import]uid: 52491 topic_id: 24417 reply_id: 98963[/import]
I tried filling out the form before posting here but the form asked for a mandatory build ver and I didn’t have it handy, corona wouldn’t let me install the software. I had go thru my download to find it but ok, will try and fill the form out again. [import]uid: 30601 topic_id: 24417 reply_id: 98979[/import]
Sent the support form in about a week ago now and no reply? [import]uid: 30601 topic_id: 24417 reply_id: 100017[/import]
That’s very unusual, normally support is fast to get these things resolved - you may have ended up in spam but I will ask someone to check on this first thing in the morning. (Currently it’s the middle of the night at Ansca HQ.)
Peach [import]uid: 52491 topic_id: 24417 reply_id: 100052[/import]
Hi Paul,
Our support team looked for a ticket under “Williamson”, and under your Corona account email as well, but couldn’t find any. In the future, if you could let us know the case number that is given to each report through an automated reply (which could have gone to your junk inbox) would help expedite your case.
Our staff has deauthorized your account already. If you continue to have the problem, please report it through the form Peach specified:
http://developer.anscamobile.com/forms/support
Once it’s in the support system, it will be easier to track.
Reiko.
[import]uid: 72850 topic_id: 24417 reply_id: 100123[/import]
Thank you… [import]uid: 30601 topic_id: 24417 reply_id: 100170[/import]