De-authorize to Re-authorize Issue on my MAC (I can't do anything).

Getting Started Newbie Questions
#1

I deauthorized my MAC computer.  I tried to reauthorize and I received a pop up telling me:  

 

“You need to login to use the Simulator for the first time.  Please sign in using your Corona account information or press “Register” and to to the website to register.”

 

So I clicked OK and tried to sign in. and when I pressed the login in button I received another message:  

 

"You are already using this software on two other computers.  Please reauthorize one of your other computers before logging in on this computer.  On the other computer, go to Preferences…/Deauthorize and quit.

 

The only other computer I have is my windows computer and have  this computer (MAC).    I’m not using the windows for Corona any longer.  I tried to reauthorize the Windows computer to see if that resolved the problem and it gives me the same message.

 

What do I need to do to get my MAC reauthorized - I’m stuck.

 

Thanks

Lori

#2

I have deauthed you.

Rob

#3

Thanks Rob … that took care of the problem.

Lori

#4

I have the same problem on my Windows 8.1 laptop. Can you please authorize my account on this laptop?

Thanks

Gabriel

#5

Done!

#6

Thanks Rob. You are promptly  :slight_smile:

#7

Hi, please do the same for my account.

Thanks in advance!

#8

Done

#9

I have deauthed you.

Rob

#10

Thanks Rob … that took care of the problem.

Lori

#11

I have the same problem on my Windows 8.1 laptop. Can you please authorize my account on this laptop?

Thanks

Gabriel

#12

Done!

#13

Thanks Rob. You are promptly  :slight_smile:

#14

Hi, please do the same for my account.

#15

Done

#16

hi I have the same problem on Windows 7

#17

I’ve done this for you this time. Please email support AT coronalabs.com in the future and ask in the future…

#18

Hi, please do the same for my account.

Thanks in advance!

#19

Done

#20

Hi, please do the same for my account.