debugging app crashes

Any insight from corona or anyone else on how we might be able to debug crash logs we get from apple?  We really need to figure out what is causing crashes players are getting which appear to happen during app init.  Do we need to upgrade and build with enterprise to get xcode support for crash logs or is there another way to figure out what is causing the crash from just the log?

Normally, you would run an iPad connected to xCode and monitor the logs that way for on device testing.

Yep we’ve been doing that forever but apple provides crash logs (sparse as they are) which we aren’t able to use to determine what causes some of our players to have crashes and I’m looking for information on how to debug those to find the root cause.

Are you saying you never see crashed on a locally connected device?  

Are you actually seeing crashes or is iOS shutting down your app for using too much memory?  This is the most common cause of customers saying “an app crashed”.

What works fine on a (bare bones) dev device can be a total nightmare on a customer device with multiple social apps running, etc.

Yeah I know all about development having been doing it for >30 years now so my original question still stands.  Does ANYONE know how to make crash reports from apple work with corona apps?

Normally, you would run an iPad connected to xCode and monitor the logs that way for on device testing.

Yep we’ve been doing that forever but apple provides crash logs (sparse as they are) which we aren’t able to use to determine what causes some of our players to have crashes and I’m looking for information on how to debug those to find the root cause.

Are you saying you never see crashed on a locally connected device?  

Are you actually seeing crashes or is iOS shutting down your app for using too much memory?  This is the most common cause of customers saying “an app crashed”.

What works fine on a (bare bones) dev device can be a total nightmare on a customer device with multiple social apps running, etc.

Yeah I know all about development having been doing it for >30 years now so my original question still stands.  Does ANYONE know how to make crash reports from apple work with corona apps?