Delayed Deauthorization Problem

I got a new computerand formated the old one, but I forgot to deauthorize it.

So I need to deauthorize all my computers…

But I already sent an email to support (support@coronalabs.com) and I Already opened a Post here on forum.

The post was set as invisble and until now I dind`t received a response from suport…

Has passed more than 18 hours from my first request… I need to work, I have clients and I have deadline.

I am traving and I cant deauthorize the other computer, it means that this delay is directly impacting my work

How long I need to wait until the deauthorization?

This is the Premium Support described  on Plans and Pricing for Pro members?

Sorry for this message but I need to work and I cant…

Hi @danilo6,

I apologize for this. Usually, de-authorization occurs within 24 hours.

I have done the de-authorization for you as of this post, so you should be fine to go. Again, sorry for the delay.

Take care,

Brent Sorrentino

Hi @danilo6,

I apologize for this. Usually, de-authorization occurs within 24 hours.

I have done the de-authorization for you as of this post, so you should be fine to go. Again, sorry for the delay.

Take care,

Brent Sorrentino