Different version showing on app store to test version

Solar2D iOS
#1

I submitted my app to the app store and it was accepted however when you download it from the app store the features don’t work. 2 of the buttons on the home page are missing which are the ones that lead to the majority of the app. And in the center of the home page there should be a slideshow which in the app store version only displays one image.

This makes no sense to me as on the simulator and when i test it on the device it all works perfectly. 

Originally thought it was an error when i uploaded so uploaded an update which made no difference, then spent 3 weeks talking to apple which was less than useless, i have just submitted an update again in the hope that the new build will fix this. 

Any insight and help in to what i may have done wrong or what has happened would be greatly appreciated.

Here is a link do the app so you can see what it should look like in the screenshots 

https://itunes.apple.com/us/app/no.1-mayfair/id667551269?ls=1&mt=8

Thanks Alex

#2

Have you tried building it for xCode Simulator?  

#3

No i havent tried that as i just tested it on devices instead, will testing it on xCode simulator make a difference?

#4

It wouldn’t hurt.  I’m just curious as to what you will see on there.

#5

I just tested it on the xcode simulator and it works just as it is supposed to. So no idea why the test versions work but the published version doesn’t.

#6

Update came through, however it still doesn’t work how it is supposed to?

#7

Are you receiving any error messages in the Terminal/console when testing in the Corona Simulator? And when you test on your own local devices, the functionality works as expected? Which devices are you testing on, and which build # of Corona are you using to build the app?

Best regards,

Brent Sorrentino

#8

You can look at your device’s console log and see if you’re getting any errors.  If you do not now how, this blog post will assist you.

http://www.coronalabs.com/blog/2013/07/09/tutorial-basic-debugging/

#9

Just a curious question. Don’t you test the app first with a development certificate on your own device?

#10

I almost always test with an AdHoc profile.  In fact as a good example in another thread, the app had a corrupt .png file that png_crush was crashing on excluding the files.  The development profile doesn’t run png_crush. 

#11

I don’t get any errors when testing it and have tested it on the latest gen ipad, all work just as expected when testing with no errors. My last build was on the 5th so it was with the latest public release build. I test it on my own device with a development profile. 

Rob could you tell me where i could find that other thread as that seems like the only other thing it could be. I am thinking about using a new certificate and setting it up on itunes as a new app as that is the only difference between the tested app and the itunes version.

#12

I have now tested it using an adhoc profile and it isn’t working properly, it shows the same way that it does from itunes. so think it could be a corrupt png file like you suggested.

After looking at another thread i have seen that when i build i have the error not a png file come up, which seems like an easy fix, then hopefully that will solve the issues.

#13

I have now fixed all the images, and it is all working just as it should!!  :D  :D  :smiley:

Thankyou for all your help and patience with a newbie

#14

Have you tried building it for xCode Simulator?  

#15

No i havent tried that as i just tested it on devices instead, will testing it on xCode simulator make a difference?

#16

It wouldn’t hurt.  I’m just curious as to what you will see on there.

#17

I just tested it on the xcode simulator and it works just as it is supposed to. So no idea why the test versions work but the published version doesn’t.

#18

Update came through, however it still doesn’t work how it is supposed to?

#19

Are you receiving any error messages in the Terminal/console when testing in the Corona Simulator? And when you test on your own local devices, the functionality works as expected? Which devices are you testing on, and which build # of Corona are you using to build the app?

Best regards,

Brent Sorrentino

#20

You can look at your device’s console log and see if you’re getting any errors.  If you do not now how, this blog post will assist you.

http://www.coronalabs.com/blog/2013/07/09/tutorial-basic-debugging/