I just finished a 30 day trial of Enterprise and now my subscription has changed to starter, my PRO subscription does not finish till Jan 19th, despite no reply to my emails this is still not sorted.
Please sort this out ASAP.
I just finished a 30 day trial of Enterprise and now my subscription has changed to starter, my PRO subscription does not finish till Jan 19th, despite no reply to my emails this is still not sorted.
Please sort this out ASAP.
Hi @cublah,
I have updated your subscription based on the payment you made. Can you please de-authorize, re-login, and confirm that you once again have access to Corona Pro? This should be valid until January 19, 2015.
Thanks,
Brent
ok I seem to have access, except for I can’t see the notes on the daily builds and my subscription in my account settings still says starter
I do plan to upgrade to enterprise towards the end of December/early Jan but I need the pro until then
Hi @cublah,
I just de-authorized your machine(s) as well. Can you once again de-auth locally and re-login and see if you are granted the Daily Build notes? The forum status may be separate to this, but let’s solve one thing at a time…
Thanks,
Brent
ok it seems to be ok now.
Thank you
Great! And on the forums, if you are still seeing Starter, you may need to log out and re-login specifically to the website, so it picks up your new credentials.
Brent
no it’s all good now
Hi @cublah,
I have updated your subscription based on the payment you made. Can you please de-authorize, re-login, and confirm that you once again have access to Corona Pro? This should be valid until January 19, 2015.
Thanks,
Brent
ok I seem to have access, except for I can’t see the notes on the daily builds and my subscription in my account settings still says starter
I do plan to upgrade to enterprise towards the end of December/early Jan but I need the pro until then
Hi @cublah,
I just de-authorized your machine(s) as well. Can you once again de-auth locally and re-login and see if you are granted the Daily Build notes? The forum status may be separate to this, but let’s solve one thing at a time…
Thanks,
Brent
ok it seems to be ok now.
Thank you
Great! And on the forums, if you are still seeing Starter, you may need to log out and re-login specifically to the website, so it picks up your new credentials.
Brent
no it’s all good now