I just started integrating Facebook Audience Network into my app using the new plugin. However, I am a bit confused on how to get the live ads. Do we need to submit an app to Facebook for review because I do not see an option for that? My app is already receiving test ads from Facebook.
Thanks in advance.
My app says it is “public and available to all users” and has made thousands of a ad requests but is not receiving and ads. Under “Audience Network” it still says the app is “currently testing your Facebook ad placements”. This is been going on for 5 days. Anybody have any idea what the problem could be?
Hi Mike,
Where is this message? In Facebook’s portal? In a console log produced by your own Corona app, on your device?
Brent
Those messages are in the Facebook portal.
I just went live with my app because I could not get the device hash ID to show up which is needed if you want to see test ads. In the Facebook portal it shows I received thousands of ad requests over the last 5 days so I know the code is working. It is unclear from the Corona docs and the info in the Facebook portal how the process works. Is it mandatory that I get the device hash ID and do test ads to get the service to work?
Hi Mike
Did you receive any alert from Facebook regarding Audience Network? I have yet to receive any after 5 days.
Hi Mike,
Can you confirm that you are not passing any hash ID stuff to the plugin APIs? That is only necessary for testing ads before you’re ready to release. If your app is already in market, you don’t need any of that.
Brent
I have never passed the hash because I could never find it. The only thing I have ever passed is the Facebook ID for the app.
Is it mandatory that I get the device hash ID and do test ads to get the service to work?
I have not received any alerts from Facebook regarding the Audience Network and it has been about 5 days for me also.
No, the device hash ID is solely for testing on your device(s). It sounds like your issue is on the Facebook side somewhere.
Brent
The reason I was winding if test ads are mandatory is from the info on the Facebook portal (see statement below). What do you get from the statement?
+++
Ads Only Visible to Admins and Developers
You’re currently testing your Facebook ad placements, so only the administrators and developers of this app or mobile website will see Facebook ads. Once your app or site serves 5 ads, we’ll check that it complies with our policies, which may take a few business days. When your placements are approved, we’ll let you know and automatically start showing ads to everyone.
Hi Mike
I have the same message on my Facebook portal. I am able to get the device hash ID from the console and have incorporated it for testing. However, that doesn’t seem to help much as my current state is the same as yours.
How do we get the app to serve 5 ads?
The portal shows me that I am getting ad requests but it is not showing any.
@Mike, long time no see.
It is my understanding that they won’t show live ads until they approve your app in their portal. Although that statement seems to contradict what I’ve read.
One thing you’ll need to do is to sign into the Facebook app on your device using your developer credentials. I believe that this is how they track the amount of ads served.
For what is worth, Facebook seem to be open to pre-approving people’s apps for live ads, if you contact them via the live ads application form at the portal.
I’ll investigate this further and see if I can gather some more information.
Hope this helps
Once I loaded the Facebook app on the device and logged in I started getting a message in the console that it loaded an ad but nothing was showing up. So I am not sure what is going on.
Also after testing the app a bunch I have received the error message below on many occasions which makes me think that the Facebook Audience Network plugin in not stable. The error happens every other time I launch the app.
02-03 10:57:58.990 4075 5032 I Corona : Facebook Audience Network event: initialization successful
02-03 10:58:04.435 4075 5032 I Corona : ERROR: Runtime error
02-03 10:58:04.435 4075 5032 I Corona : java.lang.NullPointerException
02-03 10:58:04.435 4075 5032 I Corona : Java Stack Trace:
02-03 10:58:04.435 4075 5032 I Corona : plugin.fbAudienceNetwork.LuaLoader$load.invoke(LuaLoader.java:1137)
02-03 10:58:04.435 4075 5032 I Corona : com.ansca.corona.JavaToNativeShim.nativeRender(Native Method)
02-03 10:58:04.435 4075 5032 I Corona : com.ansca.corona.JavaToNativeShim.render(JavaToNativeShim.java:179)
02-03 10:58:04.435 4075 5032 I Corona : com.ansca.corona.Controller.updateRuntimeState(Controller.java:323)
02-03 10:58:04.435 4075 5032 I Corona : com.ansca.corona.graphics.opengl.CoronaGLSurfaceView$CoronaRenderer.onDrawFrame(CoronaGLSurfaceView.java:421)
02-03 10:58:04.435 4075 5032 I Corona : com.ansca.corona.graphics.opengl.GLSurfaceView$GLThread.guardedRun(GLSurfaceView.java:1623)
02-03 10:58:04.435 4075 5032 I Corona : com.ansca.corona.graphics.opengl.GLSurfaceView$GLThread.run(GLSurfaceView.java:1378)
02-03 10:58:04.435 4075 5032 I Corona : stack traceback:
02-03 10:58:04.435 4075 5032 I Corona : [C]: in function ‘load’
02-03 10:58:04.435 4075 5032 I Corona : ?: in function ‘showAd’
02-03 10:58:04.435 4075 5032 I Corona : ?: in function ‘?’
02-03 10:58:04.435 4075 5032 I Corona : ?: in function ‘repeatFunction’
02-03 10:58:04.435 4075 5032 I Corona : ?: in function ‘method’
Does the plugin only work on devices that have the Facebook app?
@Mike. The issue you raised was just fixed today I believe.
The plugin will work on devices (in a live environment) regardless of whether the user has the Facebook app installed or not, once FB have approved your app for live Ads of course.
Mike, please send me an email (danny@coronalabs.com) and let’s make sure everything is ok.
Thanks
@Mike, great.
When running on the corona simulator, if you do:
print("FAN: Version:", fbAudienceNetwork.version)
You should get back “1.1”. That version fixes some issues. Good thing to remember for future builds, so you can check the plugins version number. Just note that this property is only available when testing on the Corona sim.
Cheers
Many thanks to Danny for helping me through my issues which ended up being user error. I was incorrectly using fbAudienceNetwork.show( adUnitType, placementID ).
Hi Mike
Are you able to see live ads already?