FYI: Kidoz app suspended and removed. Kidoz has suspended ad serving until they can resolve the issue.

Solar2D Monetization (in-app purchases, ads, etc.)
61

Yoger and Rob. My app is used mostly younger (under 16) kids so no mixed audience. Yes on the Designed for Families. Once I click on “under 16” check-box I am forced into Designed for Family (unless I am missing something).

This is what they responded back. Since the app was already suspended it remained as suspended:

Eligibility issues by APK version:

APK Version(s) Eligibility Issue 10119

Ad violates DFF
The ad content in your app does not conform with Designed for Families eligibility requirements. If you monetize your app, please ensure you’ve excluded ads from sensitive categories. You can read through the Ads section of the program requirements to learn which types of ads are prohibited on Designed for Families: https://support.google.com/googleplay/android-developer/answer/6231938#ads

 

This is the ad in question:

Here is my response that I never got a response back:

Hi. I am using Admob for ads. I am sending the coppa flag as well as the Designed for Family flag in the ad request. I also went into the AdMob control panel and blocked all the categories that I thought were inappropriate for children. Is there a list of categories that I need to block? Thank you.

Here is what I used to load the ads:

 admob.load( "interstitial", { adUnitId="ca-app-pub-xxxxx", designedForFamilies=true, childSafe=true } ) admob.load( "banner", { adUnitId="ca-app-pub-xxxx", designedForFamilies=true, childSafe=true } )

To be honest, the banner ads were all over the place (maybe a Corona defect), but the interstitial were all kids games.

62

You should not show 12+ ads to kids if you have 3+ app even if your app COPPA compliant. It’s a new rule of DFF. My app update was rejected couple of weeks ago because Kidoz shown the ads of 12+ app in my DFF app. 

Kidoz has removed this ad by my request but then the Youtube Apocalypse came, so my app was just deleted.

Due there are no ad network that could offer 3+ age limit for the ads (including AdMon and even Kidoz), it seems showing the ads in our kids apps are just prohibited now.

63

That is strange. According to this page: https://support.google.com/admob/answer/6223431?hl=en the ads shown should be compliant if your app is in the right category:

Apps that show ads from AdMob and opt in to the Designed for Families program can be divided into two categories:

  • Primarily child-directed apps  are apps that target “Ages 5 & Under”, “Ages 6 to 8”, and/or “Ages 9 to 12” in the Designed for Families program. Once your app is admitted to the program under one of these age targets, AdMob will automatically begin serving Designed for Families-compliant ads for all ad requests coming from the app.
  • Mixed-audience apps  are apps that target both child and adult audiences and opt into the Designed for Families program. These apps will need to include code that sets “is_designed_for_families” to true and calls the tagForChildDirectedTreatment() method for ad requests served to a child audience. Upon seeing both “is_designed_for_families” and tagForChildDirectedTreatment() set to true, AdMob will return Designed for Families-compliant ads for that ad request.
64

There is a “sensitive categories” tab where you need to block all

65

@perf they are all blocked. That entire tab is a sea of red. I also blocked a few in the first tab just in case.

66

According to https://support.google.com/admob/answer/7562142?hl=en&ref_topic=7384665 it looks like no filtering should be necessary ?

67

@yoger So my thought is either:

  1. There is a problem with the plugin for banner ads.

  2. I got “lucky” enough to get a reviewer that didn’t like the ad.

68

I’ve asked our engineers to verify that we are properly passing those flags for banner ads.

Rob

69

A little offtopic, but please also check the same for the „npa: 1“ (non-personalized ads) flag which is set by the „hasUserConsent“ parameter. I have the feeling that this is not working with Banner ads from AdMob as well.

Thanks in advance and best regards!

70

Good news, guys  :wink: My account has been reinstated. Now it’s time to update all apps.

71

My account is also restored.

72

@bjoern, @agramonte

Can confirm that all three flags are setting correctly and being sent to SDK as expected.

73

It seems a new feature of AdMob. I did not know about it and it seems it solves the problems with ads age ratings:

Bundle extras = new Bundle();

extras.putString(“max_ad_content_rating”, “G”);

https://developers.google.com/admob/android/targeting#child-directed_setting

P.S. My apps were also reinstated.

74

 Hi guys, I’d like to ask how do you check your apps? I mean how do you check what APIs an app is using? 

PS. Our account is restored  :smiley:

75

You mean what SDK version Corona plugin is using? Use adb commandline tool with a connected device, run the app

>adb logcat -s Corona *:S 

…

06-15 13:11:29.414  3070  3070 I Corona  : plugin.kidoz: 1.4.5 (SDK: 0.8.5.1)

…

76

After reactivating account, Admob suspended ads on my Apps and I submitted an appeal.

But I got automatic response by admob :

GOOGLE PLAY REMOVAL: AdMob publishers are not permitted to abuse or promote the abuse of any Google product, such as Google Play, YouTube, or Blogger. This includes circumventing, or providing the means to circumvent, the policies or terms of these or other Google products, such as by allowing users to download YouTube videos.

Somebody success with it?

77

I’ve seen the same thing, not sure how to resolve it. I don’t see any indication of suspended apps on Admob site… 

78

I got the same thing. But before I appealed I had sent an implementation assistance request. That request got a human (& friendly) response, suggesting that I need t appeal but offering to help in case there were any snags with the appeal.

79

Thank you! :slight_smile: I thought there is another way to check. But it’s ok. 

80

After a week of the reinstating of our apps, there has been a dropped to nearly 90% in downloads. Is anyone having the same problem ? One of out app was getting downloads as 40K per day now its 4K per day.