Google store not crediting account

Hello everyone,

As the subject says, after we released an app on Google Play, we realized we were not getting credited for IAP. Things worked fine in sandbox mode… transactions seem to work fine and do come back as successful on the released version, so what could it be that would prevent our account from receiving payments? Has anyone run into this before?

Do you see successfully charged transactions (green dot) in your Google Merchant account page?

Do you see successfully charged transactions (green dot) in your Google Merchant account page?