Help! Some Android customers cannot access internet

Hi,

We developed an App for McDonald’s, all working ok, but from 4 days ago, for some customers the App stopped working, no connection to the internet… it looks like their IP is blocked.

We use Digital Ocean, and Amazon S3 and I cannot find anything blocking any IPs…

We also cannot find a way to replicate the problem in house, so just guessing what could be wrong.

Anyone had this problem before?

Many Thanks in advance,

Rui Tito

Found the problem… thanks anyway…

Found the problem… thanks anyway…