Hello!
Sorry for this stupid question, but I wanted to change my login password but could not find any button or link that allows me to do so…
Thanks in advance for any help!
Andreas Rozek [import]uid: 4331 topic_id: 346 reply_id: 300346[/import]
Hello!
Sorry for this stupid question, but I wanted to change my login password but could not find any button or link that allows me to do so…
Thanks in advance for any help!
Andreas Rozek [import]uid: 4331 topic_id: 346 reply_id: 300346[/import]
No worries! So at the top right corner, you should see a line of text that says “Login / Account Info”. If you click on that, you’ll see your account information. At the top of that screen, you should have a text button that says ‘edit’. You should be able to change your information from that screen.
Le me know if that gives you any trouble. [import]uid: 5 topic_id: 346 reply_id: 545[/import]
Wow, that was fast!
Thanks for your help - but, unfortunately, I do not see “Login / Account Info” anywhere, just my name and “Log out”. I also already logged out to see if anything changes, but I just saw s.th. like “Login or Register”.
Thus, I’m a bit lost now…
A.Rozek [import]uid: 4331 topic_id: 346 reply_id: 546[/import]
By the way, I found a “hack” which solves my problem!
After having logged on I just entered the following URL into my browser
https://developer.anscamobile.com/user
and - voilà - I saw my profile and was able to edit it!
It’s just a hack, though…
Kind regards,
A.Rozek [import]uid: 4331 topic_id: 346 reply_id: 547[/import]
That’s strange as it shows up for me. Well, as a work around till I can figure out why you’re not seeing that, just append “/user” to the url and it will bring up your account information. [import]uid: 5 topic_id: 346 reply_id: 548[/import]
Jeff,
I might have found where the problem is: for whatever reason, some links seem to be obscured by your navigation bar, especially the “ansca” part, that directs to your home page (www.anscamobile.com)
(Edit: by looking into the source code of the HTML page, I found that the part labelled “Login / Account Info” (you may search for that text in the HTML source) got obscured - I did, however, not immediately find out why (that is left to you as an exercise ))
Kind regards,
Andreas Rozek [import]uid: 4331 topic_id: 346 reply_id: 839[/import]
Andreas
Can you send me a screenshot of what it looks like in your browser?
Thanks
Carlos [import]uid: 24 topic_id: 346 reply_id: 840[/import]
Sure,
look at http://www.Andreas-Rozek.de/CoronaForumProblem.jpg
Note the small “nose” underneath the ansca logo! There is the stuff which cannot be seen…
Kind regards,
Andreas Rozek [import]uid: 4331 topic_id: 346 reply_id: 843[/import]