How to de-authorize a computer when the computer is dead?

Solar2D General Questions/Discussion
#1

I have two computers that are using CoronaSDK.

One of them is dead now.

I bought another computer to use Corona but it told me to de-authorize one of the two computers because the license is limited to two computers only.

So… what should I do now? the computer I want to de-authorize cannot be booted up at all.

#2

Hi @joe528,

I see some activity in your account records today (from our support team). Is your issue currently resolved, or do you want me to request another de-auth of every computer in your account?

Thanks,

Brent

#3

@Brent

I de-authorized my laptop so my new computer can use Corona right away. But my another computer is still dead and cannot deauthorize. So I still need help. You can deauthorize both, because I can always log in when I find I am logged out.

The other thing is… I just found Corona is now free… so is this limitation of 2 computers still applied?

#4

Hi Joe,

OK, I de-authorized all of your computers again, so please try to re-login and see if that solves the issue.

Yes, we still limit the machines to 2 per account. Among other reasons, we still want to identify and assist individual developers/teams, not have one account spread out among 10-50+ different computers and users.

Best regards,

Brent

#5

Hi, can you also de-authorized my 2 computers because I don’t access to them anymore. My account is microbytes2005@yahoo.com.

Thanks,

Mike

#6

This is done microbytes. 

#7

Hi

Please could you also deauthorize all pc’s linked to my account as well.

Thanks

#8

@PaulHMason, it looks like your devices are deauthorized already.

Rob

#9

Hey guys, I’m having the same issue. Could you deauthorize all my computers also?

Thanks

#10

Hi @raphalobosco,

This process is now complete.

Brent

#11

Great! Thanks a mill @Brent

#12

Can you deauthorize my PCs? I can’t access it anymore and I want to use Corona on my new PC.

#13

Can you also deathorize mine PCs.
My account is igor_deletic@yahoo.com
Thank you

#14

I’ve deauthed both of you.  In the future, you might get faster response by emailing support AT coronalabs DOT com.

Rob

#15

can you deauthorize all my pc: metttiu@gmail.com-

thanks

#16

Done

#17

Could you please deathorize mine PCs too.

Thank you

#18

Looks like someone already did.  You should be good to go.

Rob

#19

Hi,

just installed on my new PC and found out that I need to deauthorize. I have no access to my old computers. Please help.

Account: micke@emcad.nu.

Thanks!

#20

Done